Reviews (1,972)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this loyalty program app for boosting customer engagement and sales through its user-friendly interface and seamless Shopify integration. They appreciate the extensive customization options, robust analytics, and responsive support team that aids in setup and troubleshooting. Its efficient POS integration and operational performance in live environments are also highlighted, making it effective in enhancing customer satisfaction and business outcomes.

September 4, 2024

Assistenza meravigliosa! Velocità di risposta molto elevata!
Lydia ha risposto a tutti i miei dubbi e le mie domande, guidandomi nella completa configurazione! Estremamente preparata e professionale! 10+

beaquaculture
Italy
9 days using the app
Joy Loyalty (by Avada) replied September 8, 2024

Grazie mille per il tuo fantastico feedback! Siamo davvero felici di sapere che hai avuto un'esperienza così positiva con la nostra assistenza e che Lydia ti ha aiutato a configurare tutto con professionalità e competenza. Apprezziamo molto il tuo entusiasmo!

Se hai altre domande o hai bisogno di ulteriore assistenza in futuro, non esitare a contattarci. Siamo qui per aiutarti!

February 28, 2024

awesome customer service, easy to navigate around the app

Masterpiece Singles
Indonesia
7 months using the app
April 29, 2024

Esther was very knowledgeable and quick to help. I'm very satisfied with the support I got from her. Thanks a lot

Colabella
Australia
5 months using the app
May 6, 2024

great app, easy to set up. Chin was really helpful as well

ehm accessories
Malaysia
9 months using the app
September 21, 2024

Great app and super fast assistance! Great team

Yummy Beauty
Italy
About 15 hours using the app
Joy Loyalty (by Avada) replied September 25, 2024

Thank you for the fantastic review! We’re thrilled to hear you’re enjoying the app and that our team was able to assist you quickly. Your support means a lot to us! If you need anything else, don’t hesitate to reach out.

March 15, 2024

Tiana and Anivia helped us quickly and solved the problem!! Thank you so much!!

Happinesz Natural Skin Care
Netherlands
Over 2 years using the app
September 30, 2024

La stiamo utilizzando da pochi giorni ma per ora sembra avere tutto ciò che ci serve, soprattutto vorrei ringraziare Audrey che ci ha aiutato in tempi record a risolvere una piccola problematica :)

capezzolocollection
Italy
3 days using the app
Joy Loyalty (by Avada) replied October 1, 2024

Grazie mille per la tua recensione! Siamo felici di sapere che l'app soddisfa le vostre esigenze e che Audrey è stata in grado di aiutarvi rapidamente a risolvere il problema.

Se hai bisogno di ulteriore assistenza, non esitare a contattarci. Siamo sempre qui per aiutarti!

March 29, 2024

Sunny was fantastic! She provided clear and helpful answers to my questions about the loyalty app and went above and beyond by suggesting an excellent option for the air review app. Thanks to Sunny, I feel much more confident using both apps!

LowVoltageCables
United States
28 days using the app
August 26, 2024

quick response and keen to help.

Shary Australia
Australia
3 months using the app
Joy Loyalty (by Avada) replied September 5, 2024

Thank you for your kind words! We're glad to hear that our team was quick to respond and helpful.

If you need any further assistance or have any questions, feel free to reach out. We’re always here to help!

July 17, 2024

A Huge Thank You to Tiana of the Joy Loyalty Program!

Right from the beginning, their level of professionalism was outstanding. They listened carefully, understood my needs patiently, and most importantly, grasped what I aimed to achieve.

My situation was quite complicated and took some time to resolve. However, Tiana and William handled everything with utmost patience and never showed any signs of frustration. Their dedication and support were truly remarkable. I'm incredibly grateful for their exceptional service and assistance.

KIKOPALS
United States
2 days using the app