Reviews (1,809)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this loyalty program for boosting customer retention and satisfaction, especially beneficial for small businesses due to its affordability and user-friendliness. It offers extensive customization options, POS integration, and an intuitive interface. The customer support is frequently praised for its quick and effective problem-solving capabilities, significantly enhancing the user experience.

November 6, 2022

I found some of the setup confusing, but the online support was straight onto it. Now I can offer points and rewards to my clients- win-win!

Nutrition by Yvette
Australia
5 months using the app
August 16, 2023

Hana assisted me changing the currency of my rewards program in less than 2 minutes. She was super friendly and quick to respond :)

Peaches & Cream
South Africa
3 months using the app
August 25, 2022

I have just started using the app and was running into some user errors. Abby from customer service took care of everything I needed in such a fast fashion. So far I really enjoy the app and it seems to work well with my store. Definitely recommend if your just starting out or have been doing this for a while.

Rainbow-delights
United States
3 months using the app
March 15, 2023

Easy-to-use loyalty program app, fully customizable, intuitive programming and the best customer service! Juliana understood my issue well and solved it in no time.
The only reason I would't give this app a 5 star review is because of the fact that attrobuted points will not be deducted after a return in store, so it needs a follow-up.

City Sport
Belgium
3 months using the app
August 19, 2021

Application facile à paramétrer. Le support est excellent et très réactif. La 5ème étoiles est manquante parce que l’intégration du nombre de points sur le menu de navigation ou bien sur la page compte client n’est pas trés esthétique.

TwentyNiners
France
About 2 months using the app
August 8, 2022

I'm about to start using the Rewards program and I have got nice support from Hana, she is a great person.

AnimixQ
Qatar
About 1 month using the app
July 10, 2022

Duidelijke en handige app, makkelijk te stylen naar je eigens shop en goede helpdesk. Thanks again Candace.

Watoto
Belgium
30 days using the app
September 26, 2022

I just downloaded the app so i still have much more to test and discover but I have been trying to find a loyalty program app that was easy to translate and thanks to the help of Hana things were quite straightforward!

Be Organic
Kuwait
13 days using the app
July 7, 2023

This is a great app with many features that make operating a rewards program pretty simple. Support is very fast and helpful. The only things I would want to see added are the ability to reward points for customers posting received purchases on their social media with a hashtag, more options for setting the earn period, currently it's life time or 6 months, I'd want more options such as at least 12 months, and more options for referral such as option to award points instead of just store credit or discount coupon and that would make it 5 stars for me. Otherwise, everything works well and seamless, the pricing is right where it should be, the other apps charge way too much, so this app is great.

Gizmo Graphic Works
United States
9 days using the app
September 13, 2023

I wanted to share my appreciation for the amazing support I received from Lydia and Tony. They were incredibly helpful and went above and beyond to resolve my issue. Their exceptional service made a big difference, and I'm very satisfied with their assistance. Lydia and Tony are a credit to your team, and I'm grateful for their excellent support

Earthy Origins
India
8 days using the app