Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its affordable, user-friendly, and customizable rewards system. They praise the customer service team for their quick and helpful responses. The app's flawless performance, ability to handle large order volumes without extra fees, and effective tracking and reporting features are also valued. Merchants find it beneficial for boosting customer engagement and retention. However, they suggest adding features like downloading point activities, scheduling customer balance backups, and offering points for referrals.

August 8, 2022

I'm about to start using the Rewards program and I have got nice support from Hana, she is a great person.

AnimixQ
Qatar
About 1 month using the app
July 10, 2022

Duidelijke en handige app, makkelijk te stylen naar je eigens shop en goede helpdesk. Thanks again Candace.

Watoto
Belgium
30 days using the app
September 26, 2022

I just downloaded the app so i still have much more to test and discover but I have been trying to find a loyalty program app that was easy to translate and thanks to the help of Hana things were quite straightforward!

Be Organic
Kuwait
13 days using the app
Edited February 5, 2023

Customer support is great and quick. I had a problem with my referral program, but thanks to Aisha, the problem was sent to the tech team.

evo.alxco
Egypt
2 days using the app
October 20, 2022

Just started with it, but so far so good. Jasmine was great with the questions I had, so hopefully it will perform as needed now :-)

essentoils.co.za
South Africa
1 day using the app
July 29, 2022

I'd suggest to introduce a separate page feature to show the rewards. Emily has been very helpful throughout. She helped in setting up the features! She was very responsive. The app is working good so far.

Coco Curls
Pakistan
About 6 hours using the app
December 13, 2022

My experience working with Joy's support team was great. Esther was pleasant and quickly resolved my app integration question.

INSPO
United States
About 4 hours using the app
May 3, 2023

Werk goed. Gemakkelijk te integreren met shopify en goede hulp.
Zeker een aanrader.
En leuk voor de klanten

LISAMARDI
Belgium
About 3 hours using the app
January 17, 2023

Helpful Liz. Response fast and get enquiries done immediately.
But for the app, when I use my mobile to update, the loading is abit slow

Samurai Asia
Singapore
About 1 hour using the app
August 9, 2022

Just learning how to use it but chatted with Emily and she was very helpful! I can't wait for my customers to use it!

shoptrulymagical
United States
About 1 hour using the app