Reviews (1,973)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this loyalty program app for boosting customer engagement and sales through its user-friendly interface and seamless Shopify integration. They appreciate the extensive customization options, robust analytics, and responsive support team that aids in setup and troubleshooting. Its efficient POS integration and operational performance in live environments are also highlighted, making it effective in enhancing customer satisfaction and business outcomes.
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Very helpful and responsive Customer Service from Hana! Easy to enable and customize the app features.
Jasmine helped with the installation of app she was prompt and well versed with the app helped in all possible ways
I like this app and has good features to boost our sales. All setups are very easy, and the customer service I got from their Agent 'Jasmine' offered me a fantastic service when setting up. Overall Great Deal
excellent support from Jasmine. issue was rectified quickly . GREAT APP & SUPPORT!
I found some of the setup confusing, but the online support was straight onto it. Now I can offer points and rewards to my clients- win-win!
Hana assisted me changing the currency of my rewards program in less than 2 minutes. She was super friendly and quick to respond :)
I have just started using the app and was running into some user errors. Abby from customer service took care of everything I needed in such a fast fashion. So far I really enjoy the app and it seems to work well with my store. Definitely recommend if your just starting out or have been doing this for a while.
I have been searching for the most user-friendly reward program to port over from my old website. Before settled with Joy, I tried another 2 apps only to discover there are so many limitations. Not only Joy has been able to meet my needs, their support team is great! A big shoutout to Abby who is always there to answer my questions promptly. Thank you! Reserving one more star as I have yet to test the app for a longer time. Shall come back to review it after 3 months.
Easy-to-use loyalty program app, fully customizable, intuitive programming and the best customer service! Juliana understood my issue well and solved it in no time.
The only reason I would't give this app a 5 star review is because of the fact that attrobuted points will not be deducted after a return in store, so it needs a follow-up.
Application facile à paramétrer. Le support est excellent et très réactif. La 5ème étoiles est manquante parce que l’intégration du nombre de points sur le menu de navigation ou bien sur la page compte client n’est pas trés esthétique.