Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its affordable, user-friendly, and customizable rewards system. They praise the customer service team for their quick and helpful responses. The app's flawless performance, ability to handle large order volumes without extra fees, and effective tracking and reporting features are also valued. Merchants find it beneficial for boosting customer engagement and retention. However, they suggest adding features like downloading point activities, scheduling customer balance backups, and offering points for referrals.

March 29, 2024

Sunny was fantastic! She provided clear and helpful answers to my questions about the loyalty app and went above and beyond by suggesting an excellent option for the air review app. Thanks to Sunny, I feel much more confident using both apps!

LowVoltageCables
United States
28 days using the app
February 20, 2024

Apps easy to use and does everything we needed, the support from Audrey and all other staff has been very helpful and timely!

Millon Wines
Australia
3 months using the app
March 15, 2024

We are newbies trying to set up a Loyalty program for our Shopify store. Liz was able to help me understand how customers redeem point on line and through the POS system. Her videos were great! Thanks Liz

Soccer Locker
Canada
8 days using the app
March 15, 2024

Tiana and Anivia helped us quickly and solved the problem!! Thank you so much!!

Happinesz Natural Skin Care
Netherlands
Over 2 years using the app
February 6, 2024

I just downloaded the app today and I am loving it already. It was very simple to set up and I love the customization options. I had a little bit of a hiccup and Pamela was able to quickly help me resolve my issue.

The Lotus Label
United States
2 months using the app
March 25, 2024

Audrey was very helpful and very kind. From Is this a robot to a sincere human was nice. So far the app is amazing and cant wait to see what it brings in store.

Boppin
United States
18 days using the app
March 7, 2024

I absolutely love Joy! It's an amazing platform that offers everything I need for referral programs, points, and more. The customer assistance is top-notch - always friendly, helpful, and quick to resolve any issues. I couldn't be happier with the service they provide. 5 stars all the way!

CACTUS FOR YOU
Italy
15 days using the app
April 4, 2024

Very useful app with lots of features to meet my needs, I had many questions and Liz was on hand the enitre way helping me get set up and ready to go!

MintKeeper
United Kingdom
7 days using the app
March 31, 2024

The customer service is very soon and useful, and the free plan is very enough for the small business

77PAWS
Australia
18 days using the app
March 20, 2024

I had as support Lydia. She has been absolutely amazing helping me out through all my issues. Support on this app is great and quick!

Wikari
Spain
About 1 month using the app