Joy: Rewards & Loyalty Program
Reviews (1,575)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its affordability, ease of use, and seamless rewards management. They value its customization options, referral program, and customer balance downloads. The customer service is often praised for its responsiveness, with team members frequently recognized for their assistance. Merchants report increased customer engagement and retention due to the app's features. Its tracking and reporting capabilities are also appreciated. Some suggest improvements like points activity downloads and scheduled customer balance backups.
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Audrey did a great job answering my questions and was very quick to respond.
This app is great, and I'm loving it so far! When it comes to Hana's support, I must give the highest praise. Her assistance in this app has been outstanding! There are lots of options to consider when setting up a program like this, and I really appreciate the guidance and help I've received from her through the chat feature. Most recently, Hana has helped me and was able to answer each question promptly. She provided screenshots to help me navigate to the right screens for setting up the options I wanted. Her professionalism and patience made the whole experience incredibly smooth. Thank you, Hana!
I had a problem with referral and Prakash was so helpful to solve my problems. Thanks.
Very powerful app with a wonderful support team. Toby and the team took care of our set up problem and offered a solution. We hope to keep working with them for a long time, thank you!
I needed support to fix something, a piece of code that needed to be added, Emily was my point of contact and handled it great, thanks again for this
it was so nice talking with Emily one of the group members of this astonishing project and assistant team, i really enjoyed more creating content to my audience and with them i have greater hope on the long run, now i have a clearer vision and greater motives to expand further, The customer service is just excellent , just worth the try.
So far so good. Seems quite clear and in depth, so looking forward to implementing it into my store.
Had a few questions to ask and a lovely member Sunny helped in swift time. Straight to the point and polite!
I highly recommend this app! It's very user-friendly, and I particularly appreciate the excellent customer service provided by Emily. She is incredibly helpful and kind. Thank you!
it is really a good app, and the supporter Hana helps me a lot to solve the issue!
Emily was super helpful. When we couldn't find an immediate resolution, she got her team to help me fix the problem firsthand. Thank you Emily and Joy!