Reviews (1,972)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this loyalty program app for boosting customer engagement and sales through its user-friendly interface and seamless Shopify integration. They appreciate the extensive customization options, robust analytics, and responsive support team that aids in setup and troubleshooting. Its efficient POS integration and operational performance in live environments are also highlighted, making it effective in enhancing customer satisfaction and business outcomes.

March 25, 2024

Audrey was very helpful and very kind. From Is this a robot to a sincere human was nice. So far the app is amazing and cant wait to see what it brings in store.

Boppin
United States
18 days using the app
July 12, 2024

Many thanks Charles for your help! Very quick and kind

Daytona 73
France
21 days using the app
September 29, 2024

very good , thank you Tiana for help!!

Piercepective
Portugal
About 1 hour using the app
Joy Loyalty (by Avada) replied October 1, 2024

Thank you for your kind review! We're glad to hear that Tiana was able to assist you, and we're delighted you had a positive experience.

If you need any further help, don't hesitate to reach out. We're here for you!

August 9, 2024

very extensive features & amazing support

Girltime Beauty
Singapore
About 2 months using the app
September 27, 2024

This app support teams is so kind Thank you so much

Rayglint HealthCare OnlineStore
Japan
About 1 hour using the app
Joy Loyalty (by Avada) replied October 1, 2024

Thank you so much for your kind feedback! We're delighted to hear that our support team has made a positive impression. It’s always our goal to provide helpful and friendly assistance.

If you ever need further support, don’t hesitate to reach out—we’re here for you!

July 9, 2024

Lots of great features, easy to use and loads fast - had a few issues during set up but Hana was very helpful and quick to respond! The live chat support is useful to have when there are any problems or if you have questions.

MUCHV
United Kingdom
1 day using the app
July 30, 2024

Joy represents excellent value. Joy provides a comprehensive loyalty program and it's highly evident that they have invested in making their platform great for the customer. I would like to highlight Audrey and Hankim and the rest of the team for providing great customer support especially with the setup. I highly recommend this app.

Quality Approach Fashion
United Kingdom
1 day using the app
April 4, 2024

Very useful app with lots of features to meet my needs, I had many questions and Liz was on hand the enitre way helping me get set up and ready to go!

MintKeeper
United Kingdom
7 days using the app
March 31, 2024

The customer service is very soon and useful, and the free plan is very enough for the small business

77PAWS
Australia
18 days using the app
March 26, 2024

Very reactive support, Thanks to Liz who helped me a lot

LaPochetteParfaite
France
6 months using the app