Reviews (1,972)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this loyalty program app for boosting customer engagement and sales through its user-friendly interface and seamless Shopify integration. They appreciate the extensive customization options, robust analytics, and responsive support team that aids in setup and troubleshooting. Its efficient POS integration and operational performance in live environments are also highlighted, making it effective in enhancing customer satisfaction and business outcomes.

May 12, 2024

Discovered Joy when setting up my new store and I feel like this is the best bank for the buck. Friendly UI + functionality makes Joy the app to go for our store.

On another note, the support team is super quick and solved our issue in a blink, thank you William!

Glow-Tique
United States
4 days using the app
June 2, 2024

Mia was great, very friendly and knowledgeable. I would definitely recommend.

Sweetie Shoppers
United States
About 1 month using the app
June 4, 2024

Support is always available and quick to respond. Pamela was a huge help.

Pour Caddy
United States
12 days using the app
September 30, 2024

Easy API based App integration. It works.

RDS_SHOP
United States
2 minutes using the app
Joy Loyalty (by Avada) replied October 1, 2024

Thank you for your concise and positive review! We're glad to hear that you found our app easy to integrate and that it’s working well for you.

If you have any questions or need further assistance, please don’t hesitate to reach out. We're here to help!

February 28, 2024

great customer service - always happy to help

Noble Aroma
United Kingdom
2 months using the app
July 3, 2024

Really easy and comfortable to use! Thanks Lydia for giving a best customer support!!

Biodent
Sri Lanka
23 days using the app
May 7, 2024

audrey was super helpful to get my issue resolved

Smith House Couture
United States
About 1 month using the app
June 7, 2024

Very responsive support. A big thank you to Nolan and the technician Maison for their help!

Shop Just for Games
France
25 days using the app
July 22, 2024

Such great customer service! Penelope was excellent with addressing my concerns. Thank you!

The Good Fruit Gift Shop
United States
1 day using the app
August 15, 2024

Thanks Audrey for quick and professional reponse

Irohas Photo
Australia
3 days using the app