Joy Rewards & Loyalty Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,929)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer retention and engagement through a loyalty points and rewards system. They appreciate its customization options, user-friendly interface, and detailed analytics. The support team is noted for their responsiveness and efficiency. Additionally, its affordability and value, even in the free tier, make it a popular choice for enhancing customer engagement without significant investment.
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Support is always available and quick to respond. Pamela was a huge help.
Fast and easy solve to all issues regarding the app via my complicated theme. Big thank you to Tiana who kept giving me insight on the issues at hand and Maison who helped code and fix the problem.- Handy and Home
They have really helpful and fast customer service at all hours. I talked to Sunny and Gideon
I love this the customer service is excellent and they are fast! so easy to use.
It's been easy to use, add tiers, points, and redemptions. Customer service has been great. I've dealt with Hana, and she responded to my questions with easy-to-follow instructions and direct answers. We are excited to use the app and hope our customers enjoy it as well.
Jasmine and Tony were very kind and quick to reply and help with my 1.0 Shopify theme coding, chagning every single detail I mentioned! Great service, thank you!
Disappointing. The CS was very helpful at the very beginning. However, due to their unknown technical problem, over 6000 customers accounts were duplicated. New accounts were generated automatically every 2 second and their team was unable to make it stop. After 17 days, the problem is remained unsolved. We've been waiting for their replies day by day and they won't contact you unless you contact them. And when they said the duplicated accounts were deleted, actually that's not true as over 6000 duplicated accounts were still there. Their CS didn't even check before they write to their clients. Truly not recommended. If I haven't launched the programme earlier, I would surely delete the app.
Very responsive support. A big thank you to Nolan and the technician Maison for their help!
quick respond, and solve the problems perfectly. especially thanks Nolan and the technician: Williams.
Avada is by far the best in support and response time. The support feels like 24/7.
Tahnk you Audrey, Liz, Abby, Tony, Jasmine, Hana and of course the technical staff.