Reviews (1,972)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this loyalty program app for boosting customer engagement and sales through its user-friendly interface and seamless Shopify integration. They appreciate the extensive customization options, robust analytics, and responsive support team that aids in setup and troubleshooting. Its efficient POS integration and operational performance in live environments are also highlighted, making it effective in enhancing customer satisfaction and business outcomes.

March 21, 2024

I am loving the app so far, since day 1 customer support was exceptional and provided me with all the help I needed to successfully start my loyalty program. Definitely the best cost-effective loyalty app! Emily and Maison helped me a lot and I appreciate that you have such an amazing customer support, it really makes a difference.

Skin Rescue
Bolivia
About 7 hours using the app
March 2, 2024

Great platform, great PERSON - Hana, thank uoy for your help.

Angelot
United Kingdom
About 2 months using the app
March 7, 2024

ótimo aplicativo! mesmo a versão gratuita tem todas as funcionalidades que precisa para funcionar perfeitamente. o visual é intuitivo e muito bonito, e o atendimento é rápido e muito preciso. recomendo!

Hooney's
Brazil
3 months using the app
March 31, 2024

Excellent customer service. Highly recommend this app.

The Bean Workshop
United States
About 1 month using the app
May 30, 2024

After comparing many options, I finally chose Joy: Rewards and Loyalty Program, and it turned out to be the right choice, thanks to Tiana and Maison.

BaseStyl
Canada
4 days using the app
June 10, 2024

He is very helpful and patient I really appreciate the service thank you God bless

Jay Lisha Fashion Boutique
United States
11 days using the app
March 29, 2024

The support teams are knowledgeable and extremely helpful

Ultimats
India
9 months using the app
October 20, 2024

Merci à Hana pour ses conseils !

BABYCUTE
France
2 days using the app
Joy Loyalty (by Avada) replied October 23, 2024

Merci beaucoup pour votre retour ! Nous sommes ravis que les conseils d'Hana vous aient été utiles. N’hésitez pas à nous contacter si vous avez d'autres questions, nous sommes toujours là pour vous aider !

April 11, 2024

Joy is a great app, just not the one we require for our use case.

The customer service is great. I needed to downgrade and uninstall the app -- Audrey in customer service was a real star (hey Joy, give Audrey a bonus!), she guided me through the entire process.

Zebra Skimmers Store
United States
2 days using the app
March 4, 2024

Just installed the app amazing tech amazing UI and amazing support love the app and team

Fans Army
India
29 days using the app