Reviews (1,488)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and retention, noting its easy setup and user-friendly interface. It features a points-based rewards system, referral programs, and customizable loyalty options. The variety of plans, including a free option, meets diverse needs. Customer support is praised for its responsiveness and ability to provide tailored solutions, enhancing the overall merchant experience.
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The customer service provided is excellent, as it is fast and experienced.
Hana was great, polite and helped me with setting up the account
had some issues with my iphone users not being able to close the pop up, i messaged Hana, she had it fixed in less then 2 minutes, these guys are GREAT highly reccomend
We absolutely love this app for our shop! It is one of the few apps that plays nicely with our theme and runs smoothly! Joy's customer service team is extensive and absolutely amazing!! We are extremely happy with their knowledge and efficiency! We'd like to give a shout out to Tiana, Sunny, Hana, Lydia, Liz, Pamela, Tracy, Emily, and Prakash! They have helped us tremendously and we are so ...
responds quick
Joy helping center/supporter help me to clear all of my questions. They provide the information on the point. I appreciate that all of the problems were solved immediately.
On the other hand, Some features on the Loyalty page are still not available such as Comparing the Perks regarding the VIP tier.
Thank you for your feedback and for appreciating our support team’s assistance. We’re glad to hear that your questions were addressed and resolved promptly.
Regarding the ...
very good emily
Thank you for the great feedback! We’re happy to hear that Emily provided excellent support. If you have any questions or need further assistance, don’t hesitate to reach out!
quick response and keen to help.
Thank you for your kind words! We're glad to hear that our team was quick to respond and helpful.
If you need any further assistance or have any questions, feel free to reach ...
I was so happy by contacting Tiana as she answered all my Questions
Excelente servicio, excelente soporte técnico