Reviews (1,476)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this loyalty program for boosting customer engagement and sales through its effective points-based rewards and referral systems. They appreciate the easy setup, user-friendly interface, and customizable features that integrate seamlessly with Shopify. The analytics tools are valuable for tracking performance. Support is frequently praised for its responsiveness and helpfulness in resolving issues and making custom adjustments.

November 26, 2024

Je suis très satisfaite.
Très bonne réactivité dans la minute quand je leur ai demandé de m'aider. La dame a eu la gentillesse de terminer la configuration de l'application.
Je recommande. Très jolie application.
Audrey

AZ Beautyk
France
About 8 hours using the app
February 9, 2025

oki polecam

My-Smell.pl
Poland
About 7 hours using the app
August 17, 2024

The customer service provided is excellent, as it is fast and experienced.

XSESWARY
United Arab Emirates
3 days using the app
June 23, 2024

quick and responsive support

Satopradhan
India
9 months using the app
October 6, 2024

very good emily

tahaniboutique
Saudi Arabia
4 months using the app
Joy Loyalty (by Avada) replied October 7, 2024

Thank you for the great feedback! We’re happy to hear that Emily provided excellent support. If you have any questions or need further assistance, don’t hesitate to reach out!

June 9, 2024

had some issues with my iphone users not being able to close the pop up, i messaged Hana, she had it fixed in less then 2 minutes, these guys are GREAT highly reccomend

Felix Feles
United States
3 months using the app
June 2, 2024

We absolutely love this app for our shop! It is one of the few apps that plays nicely with our theme and runs smoothly! Joy's customer service team is extensive and absolutely amazing!! We are extremely happy with their knowledge and efficiency! We'd like to give a shout out to Tiana, Sunny, Hana, Lydia, Liz, Pamela, Tracy, Emily, and Prakash! They have helped us tremendously and we are so ...

Digital Craft Supplies
United States
3 months using the app
August 26, 2024

quick response and keen to help.

Shary Australia
Australia
3 months using the app
Joy Loyalty (by Avada) replied September 5, 2024

Thank you for your kind words! We're glad to hear that our team was quick to respond and helpful.

If you need any further assistance or have any questions, feel free to reach ...

July 7, 2024

I was so happy by contacting Tiana as she answered all my Questions

AVRELLE
Egypt
4 days using the app
November 7, 2024

Thank you to Hana for the quick and good help!

Mako Korean Makeup
Mexico
About 8 hours using the app