Joy Rewards & Loyalty Program

Joy Rewards & Loyalty Program

Reviews (1,929)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and engagement through a loyalty points and rewards system. They appreciate its customization options, user-friendly interface, and detailed analytics. The support team is noted for their responsiveness and efficiency. Additionally, its affordability and value, even in the free tier, make it a popular choice for enhancing customer engagement without significant investment.

March 18, 2024

I have encountered a problem that has caused the backend of this plugin to fail to open.

Received an error response (430 undefined) from Shopify:
If you report this error, please include this id: 98a7f5dd-29be-4c3b-b41f-de918e8005b6-1710748391

Cehoir
United States
17 days using the app
Joy Loyalty (by Avada) replied July 22, 2024

Hello there,

We hope you are doing well. We would like to communicate about the issues you have recently had accessing our Joy Loyalty app.

We're glad to hear that you are now able to access the app. Your patience and understanding in the process of solving problems are greatly appreciated. We're curious if the provided solution will help you access the app. 😊

In the future, if you still need to set up the Joy Loyalty app or have any other questions or concerns, rest assured that our support team is here to help. Our entire staff is dedicated to guiding you every step of the way to ensure you have a smooth experience when using our app.

Thank you again for your patience and understanding. Looking forward to hearing from you.

Sincerely
Joy Support Team

March 7, 2024

ótimo aplicativo! mesmo a versão gratuita tem todas as funcionalidades que precisa para funcionar perfeitamente. o visual é intuitivo e muito bonito, e o atendimento é rápido e muito preciso. recomendo!

Hooney's
Brazil
3 months using the app
March 2, 2024

Great platform, great PERSON - Hana, thank uoy for your help.

Angelot
United Kingdom
About 2 months using the app
March 31, 2024

Excellent customer service. Highly recommend this app.

The Bean Workshop
United States
About 1 month using the app
August 5, 2024

Very good support from Tiana and Doris

Due Aalst
Belgium
About 5 hours using the app
May 26, 2024

User frindly interface and the technical assistant - Tiana & Tony is super helpful. Thanks a lot!

HK Coffeeholic
Hong Kong SAR
12 days using the app
February 7, 2024

So helpful, really fast and polite service, a pleasure to deal with !

Envirobug
Australia
4 months using the app
March 29, 2024

The support teams are knowledgeable and extremely helpful

Ultimats
India
9 months using the app
April 11, 2024

Joy is a great app, just not the one we require for our use case.

The customer service is great. I needed to downgrade and uninstall the app -- Audrey in customer service was a real star (hey Joy, give Audrey a bonus!), she guided me through the entire process.

Zebra Skimmers Store
United States
2 days using the app
June 12, 2024

I am new to the app and it seems great. Hana helped me in literally 3 minutes. So helpfull

MEXICOUTURE
Mexico
About 16 hours using the app