Reviews (1,773)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this loyalty program for its effectiveness in boosting customer engagement and retention, noting its cost-efficiency and robust features, even in the free tier. The app is user-friendly, offering extensive customization options and seamless integration with Shopify's POS. It is praised for reliable performance and responsive customer support, with staff members like Tiana, Hana, and Audrey receiving special mentions for exceptional service. Merchants report significant enhancements in customer loyalty and business operations, making it a favored choice among Shopify store owners.

February 19, 2024

Hana and Anvia are really great! They were able to do my requests fast! Thank you so much. Really recommend it!

Scent Supply Co
Singapore
About 7 hours using the app
December 28, 2023

Prakash was a great help in enabling and setting up this new rewards program to my website.. although I'm still learning how this works, I cannot give a review on the apps itself. Stay Tuned!!

Didi Beads Online Shop
Canada
About 2 hours using the app
March 7, 2024

Hana was very quick with her answers and very knowledgable about The Joy platform. Usually I wait a long time on these app chats but my issue was solved in less than 10 minutes!!! Thanks Hana Great Job!!!!!!

Astroworld Telescopes
United States
17 minutes using the app
January 15, 2024

Hana is helping me sooo much Thanks !!!

ABYSS
Türkiye
4 months using the app
February 10, 2024

I've just downloaded it but I appreciate the help I've gotten from Pamela, and I appreciate the price not being an arm and a leg with tons of great options for our customers!

Blessed by Elderberries
United States
About 2 hours using the app
November 6, 2023

Prakash, offers great customer support and is fast to respond. Looking forward to hearing back from him for requesting an extended trial period to managers to see how well this app works for our customers. Thanks again

Clouds & Coffee
United States
About 1 hour using the app
March 13, 2024

5 stars for Emily! Always appreciate the quick and useful response. she helps me a lot!

Silvermine
United Kingdom
About 1 hour using the app
October 29, 2024

Fairly easy to use, good customer service. Hana was very helpful! It's a great way to start a loyalty program.

Collector's Kingdom
Canada
About 3 hours using the app
December 11, 2023

The app is amazing and the customer support is very helpful. Much recommended!

Mano emalis
Lithuania
6 days using the app
November 5, 2023

Abby is a pro supporter. I like I like! Very nice! Great Succes!

Pigo Shop
Hungary
About 1 month using the app