Reviews (1,972)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this loyalty program app for boosting customer engagement and sales through its user-friendly interface and seamless Shopify integration. They appreciate the extensive customization options, robust analytics, and responsive support team that aids in setup and troubleshooting. Its efficient POS integration and operational performance in live environments are also highlighted, making it effective in enhancing customer satisfaction and business outcomes.

October 16, 2024

Merci Hana pour votre aide.

Amour de Chanvre
France
About 22 hours using the app
Joy Loyalty (by Avada) replied October 17, 2024

Merci beaucoup pour votre retour ! Nous sommes ravis d'apprendre que Hana vous a aidé. Si vous avez d'autres questions ou avez besoin d'assistance supplémentaire, n'hésitez pas à nous contacter. Bonne journée !

March 14, 2024

TS was very quick to respond to setup problems and Audrey was very patient to help solve them.

Seventeen Art Studio
Taiwan
7 days using the app
February 24, 2024

Thank you Audrey for the great support.

Lily Lolo US & Canada
United States
3 months using the app
March 26, 2024

All the functionality works as expected. But more than anything, the technical support is amazing. Even if you're not familiar with some tech skills to modify the UI, support team will assist you right away. I got help from the staff 'Hana', she resloved all my issues and the whole process and conversation was so flawless. I recommend this app for adding Loyalty program to your stores.

Joy Systems PC
United States
About 2 hours using the app
June 8, 2024

I installed Joy earlier this week and have had great service from Pamela when I had questions.

Soapfistication
Canada
1 day using the app
April 9, 2024

Tiana, was great. She answered my questions and fixed my concern. I am pleased.

GHETTOFF
United States
About 1 year using the app
April 14, 2024

Audrey, fast support. Quick fixes.

Thomas Tools
Malaysia
About 2 months using the app
March 25, 2024

Très bonne application que je recommande, le sav est top

Max-Barber
France
8 days using the app
April 15, 2024

Very good and fast support service, Hana helped me move the widget to the desired position of the widget

LuxDermaStore
Poland
5 days using the app
February 26, 2024

I would recommend this app and Hana is the best customer supoort executive.

Risate
India
14 days using the app