Reviews (1,489)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this loyalty program for boosting customer engagement and sales recovery. They appreciate its easy setup, user-friendly interface, and customizable rewards and referral features. It integrates well with Shopify and provides detailed analytics. The reliability and responsive, helpful customer support are also key highlights, making it a valuable tool for enhancing customer loyalty.

April 18, 2024

hanna support me very well , she bring me everuthing i need to undertand this app and keep going !! congrats!!!

Priti.co
Colombia
About 2 years using the app
Edited October 2, 2023

Very easy to use app! Love the layout and being able to offer this to my customers! Really nice Customer Service as well! Highly recommend! Hana was very helpful and quick.

Keystone Farms Cheese
United States
About 2 years using the app
Edited March 10, 2025

The app is really great and i will sure say a BIG THANK U to LIZ & HANA and WILLIAM, ABBY, JADE for helping me out here, really seeing forward to make this work now. They have stunning support, love it. :) Youre the best. :)

Dekanten.no
Norway
About 2 years using the app
October 2, 2023

App is great and support is better!

Shroomability
United States
About 2 years using the app
Edited June 27, 2024

Amazing customer service! Lydia and William were very responsive, friendly, and knowledgeable. She answered my questions easily and solved my issues. Thank you!

tealeavz.com
United States
About 2 years using the app
Edited February 18, 2024

I have been using the free version for a couple years, it's perfect for my needs and the best thing is that support are super helpful. I set it up a while back and it just runs without me needing to do anything, however i recently upgrade my theme and lost the reward widget on my store. I logged into chat and between Pamela, Esther and Gideon we had everything sorted ASAP. Highly recommend!

Salty Minx
New Zealand
Almost 2 years using the app
March 12, 2024

Easy to setup, works great and integrates perfectly with our store. Thanks to Audrey and Maison from JOY for helping solve a small issue that we could not!

Zeosmobile.com
United States
Almost 2 years using the app
May 9, 2024

Tiana was awesome! Very friendly and efficient. Thank you :)

Minimalist Folk Co.
United States
Almost 2 years using the app
Edited March 19, 2024

Recently had a small tech issue with our store, I spoke to Jasmine from support and she was super helpful, they got the issue fixed promptly.

Update: Had to contact Joy recently again about a modification for the widget display on certain pages. Esther and Toby were quick to get this sorted for us. Thanks!

The support is very good. Keep up the good work.

Honour Clothing
United Kingdom
Over 1 year using the app
Edited August 14, 2023

Thanks, Hana. for helping me figure out how to navigate my rewards program app. I always get the best experience with Avada customer service, no matter what I'm contacting them about. Could be minute, could be a major issue or concern; same great assistance!

Glamorous Boutique USA L.L.C.
United States
Over 1 year using the app