Reviews (1,972)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this loyalty program app for boosting customer engagement and sales through its user-friendly interface and seamless Shopify integration. They appreciate the extensive customization options, robust analytics, and responsive support team that aids in setup and troubleshooting. Its efficient POS integration and operational performance in live environments are also highlighted, making it effective in enhancing customer satisfaction and business outcomes.

June 29, 2024

Hi, I am not using the app, how can I delete all the data in my site?

ALECRIM.lab
Brazil
About 1 hour using the app
Joy Loyalty (by Avada) replied June 30, 2024

Hello,

Thank you for reaching out.
Upon checking, we noticed that the app has been uninstalled from your site as of May 29, 2024, you can be assured that there is no app code or data remaining on your website. Therefore, there is nothing that needs to be removed.

If you have any further questions or concerns, please feel free to reach out.

Best regards,
Joy Support Team

May 13, 2024

Hana is the best

Fruity's Boutique
United States
About 1 year using the app
July 1, 2024

Big thanks to Lydia and Anivia for their amazing support. The Joy app is easy to use and great for rewards management. Highly recommend!

Higismart
Portugal
About 3 hours using the app
May 28, 2024

Customer service is very prompt in their responses and assistance!

Lina Zibdeh - Joy of Hijab!
United States
11 days using the app
March 22, 2024

Hana was really prompt in her responses and very knowledgeable. Her support helped us decide to sign up for the Pro plan.

Ohmmm Care
Singapore
1 day using the app
July 3, 2024

huge thanks to Hana.

YUNZII KEYBOARD
China
2 days using the app
March 7, 2024

Hana was very quick with her answers and very knowledgable about The Joy platform. Usually I wait a long time on these app chats but my issue was solved in less than 10 minutes!!! Thanks Hana Great Job!!!!!!

Astroworld Telescopes
United States
17 minutes using the app
April 9, 2024

Assistance super réactive. Merci à Tiana et Toby pour leur aide dans le chat !

MY LITTLE PRESSING
France
11 days using the app
March 28, 2024

Je viens de commencer à utiliser l'application le fonctionnement est simple et facile à mettre en place, le support est réactif.

Sameo
France
About 21 hours using the app
April 4, 2024

New to the app, had questions and they were answered almost right away. The agent was very helpful.

SPSI Inc.
United States
About 1 hour using the app