Joy Rewards & Loyalty Program

Joy Rewards & Loyalty Program

Reviews (1,929)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and engagement through a loyalty points and rewards system. They appreciate its customization options, user-friendly interface, and detailed analytics. The support team is noted for their responsiveness and efficiency. Additionally, its affordability and value, even in the free tier, make it a popular choice for enhancing customer engagement without significant investment.

November 17, 2022

nice simple app - works good without error. Could use some more customization options but easily can work with what is available.

Habitat Skateboards | The Sovereign Sect
United States
Over 1 year using the app
May 4, 2022

Super easy to set up especially for a tech-phobe like me, free to use, staff are responsive and helpful. Thank you!

Dirty Fresh Cosmetics
United Kingdom
Over 1 year using the app
August 11, 2022

Love the app! They also have a great customers service, I spoke with Tony and he helped me with everything I asked.

duBreton
Canada
Over 1 year using the app
June 14, 2024

it is really a good app, and the supporter Hana helps me a lot to solve the issue!

FurryTail
Australia
About 2 months using the app
July 13, 2021

Have been using this app since launch date! Has been absolutely amazing so far. Had some technical issue when first installing the app, however the Support Team were on hand and had it all fixed within 30min. Definitely recommend all of the AVADA products! Great support and great apps

Lash Mob
Australia
Over 1 year using the app
Joy Loyalty (by Avada) replied July 13, 2021

Hello,

Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences 😊

Please do not hesitate to ask for our support anytime you need

Happy selling 🎉
Daisy

August 3, 2022

Just added this app to store. Jasmine was extremely helpful to me as I navigated this new terrain for my business. She was very patient and helped me writing out my reward rates so I can see it - making sure I am not giving to whole a store away. Thanks again for your help.

CWSDezign
United States
Over 1 year using the app
Edited October 7, 2022

Just downloaded this to try a new rewards program out for my small business. The online customer service was fantastic and the app itself is very self-explanatory! I can't wait to see where this takes my business!

Candice's Creations
United States
Over 1 year using the app
February 17, 2023

I decided to add a Loyalty program to my store, and Joy had what I was looking for. The team (Jasmin ) was super friendly and helpful in helping remove the branding label.

FantasyBoutiqueUSA
United States
Over 1 year using the app
Edited October 20, 2022

Great support, easy to use. Recommend for starting stores since it has a free tier as well. Thank you Hana.

Curlygirlfriendly
Netherlands
Over 1 year using the app
April 14, 2023

Great app for customer loyalty! Great customer service! Super friendly, helpful and quick to respond. Thanks, Jasmine!

wowangel
China
Over 1 year using the app