Reviews (1,809)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this loyalty program for boosting customer retention and satisfaction, especially beneficial for small businesses due to its affordability and user-friendliness. It offers extensive customization options, POS integration, and an intuitive interface. The customer support is frequently praised for its quick and effective problem-solving capabilities, significantly enhancing the user experience.
Refine
-
By rating
Easy to use! There were some things that I had to get fixed from the support team but they did it right away! Supportive Team for sure. I took away 1 star just because the "Branding" part needs more freedom for user customization. But must have app!
Esther a résolue mon problème très rapidement et a été très cordial.
merci beaucoup a Esther de m'avoir aide a résoudre mon problème informatique.
Fast response when I had a question. So far I like the app. Still have some learning to do, but I think it will be perfect for my business needs!!
A little confusing to set up, but customer service got us up and running.
Customer support is great and quick. I had a problem with my referral program, but thanks to Aisha, the problem was sent to the tech team.
the support is great! really quick and nice.
the design is pretty limited but very approchable.
thanks
Just started with it, but so far so good. Jasmine was great with the questions I had, so hopefully it will perform as needed now :-)
I recently started using the Joy app to use it as a customer loyalty program. The free version already offers many options. It's all pretty easy to set up in the dashboard. Customer service is readily available and helpful. Especially Lydia has helped me with initial small problems.
I'd suggest to introduce a separate page feature to show the rewards. Emily has been very helpful throughout. She helped in setting up the features! She was very responsive. The app is working good so far.
Werk goed. Gemakkelijk te integreren met shopify en goede hulp.
Zeker een aanrader.
En leuk voor de klanten