Joy: Rewards & Loyalty Program , 1,545 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its affordable and user-friendly loyalty program management, including referral programs. Its customization options, ability to handle large volumes, and positive impact on customer retention are highly valued. The customer service is often praised for its responsiveness and effectiveness, with 24/7 support and robust tracking and reporting features.
Refine
-
By rating
The customer service is very soon and useful, and the free plan is very enough for the small business
Great service and response time. Has a page with with instructions for any issue you may have.
I had as support Lydia. She has been absolutely amazing helping me out through all my issues. Support on this app is great and quick!
I absolutely love Joy! It's an amazing platform that offers everything I need for referral programs, points, and more. The customer assistance is top-notch - always friendly, helpful, and quick to resolve any issues. I couldn't be happier with the service they provide. 5 stars all the way!
Great App with outstanding customer support.
A relentless team with super quick response time, able to figure out whatever inquiry you might have.
I’ve bothered them with countless questions which all have been solved. The app works great, and we’re happy that we choose them. We highly recommend the app.
I have had a great experience so far with this app, and Tiana in customer service has been very helpful when I have had questions!
Hana was absolutely amazing. Responsive and on top of it quickly. She helped with all the questions she could answer and quickly referred any dev issues to the dev team for expedition. Great app with a very responsive team.
Apps easy to use and does everything we needed, the support from Audrey and all other staff has been very helpful and timely!
It's been easy to use, add tiers, points, and redemptions. Customer service has been great. I've dealt with Hana, and she responded to my questions with easy-to-follow instructions and direct answers. We are excited to use the app and hope our customers enjoy it as well.
quick respond, and solve the problems perfectly. especially thanks Nolan and the technician: Williams.