Joy Rewards & Loyalty Program

Joy Rewards & Loyalty Program

Reviews (1,920)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and engagement through a loyalty points and rewards system. They appreciate its customization options, user-friendly interface, and detailed analytics. The support team is noted for their responsiveness and efficiency. Additionally, its affordability and value, even in the free tier, make it a popular choice for enhancing customer engagement without significant investment.

December 5, 2024

Joy is an awesome program. Sonny helped me when I had questions and concerns.

Hello Beautiful Boutique
United States
Over 1 year using the app
November 11, 2024

It's a great option, Abby from the Support Team was awesome!

Gamerpoint.com.mx
Mexico
Over 1 year using the app
December 2, 2024

Justy moved from another loyalty scheme. So far so good. Just working my way through integration and at the moment everything is looking great. Super helpful and responsive customer service. Hana has been great in helping me implement some of the more technical aspects. Everything was set up and working in minutes

Barefoot Junkie
United Kingdom
3 days using the app
October 26, 2024

Absolutely thrilled with the support Audrey and Hana provided for our Loyalty Point page setup! They were incredibly responsive and patient, even when I struggled with adding the blocks. Audrey jumped in right away, added the necessary elements, and was so kind throughout the process. The app itself is fantastic and so easy to use.

And as it turned out, I needed some extra help later on (of course!). Audrey and Hana didn’t miss a beat—they were quick, accommodating, and went above and beyond with some custom coding to make sure the widget functioned perfectly on my page. I can't thank them enough for their exceptional support!

FISHOILCAT
Malaysia
11 days using the app
Joy Loyalty (by Avada) replied October 27, 2024

Thank you so much for your wonderful review! We’re thrilled to hear that you’re enjoying the Joy App and that you found it easy to customize for your brand. Audrey will be so glad to know that her assistance made such a positive impact on your experience. We appreciate your recommendation and are committed to providing affordable solutions for small businesses like yours. If you ever need anything else, don’t hesitate to reach out!

January 5, 2025

Love this app & the support Hana was amazing

Nelson’s Treats
United Kingdom
Over 1 year using the app
December 18, 2024

L'application fonctionne super bien. De plus le service client est super. Ils répondent à nos questions efficacement et nous aident à créer les pages nécessaires sur le site.

La Natura Casa
Canada
About 1 year using the app
November 16, 2024

So far so good. Needed assistance setting up the loyalty page and Hana was quick and efficient.

ShadowCrafts Studio
United States
7 months using the app
November 16, 2024

Could not be better! Great app, great functionality and great support! Special thanks to Hana, who was quick to help!

MomentsOfFame
Germany
About 2 months using the app
November 12, 2024

Firstly, I would like to say a huge thank you to Alyssa and the team. She is extremely professional and swift in her work. I didn't know how to create my loyalty page and they helped me for free with my theme and got it running on my Shopify. I am so grateful for this and highly recommended them. Thanks so much !

Sival Skn
United Kingdom
6 days using the app
September 19, 2024

Alyssa was wonderful! Very patient and helped me with all 10 questions I had. The support team immediately jumped in to fix an issue I was having in my store. So glad to be using this for my rewards program. I have used several others in the past and this one is wonderful for the cost and the support you receive.

godoggiestyle
United States
Over 1 year using the app
Joy Loyalty (by Avada) replied September 25, 2024

Thank you so much for your wonderful review! We're thrilled to hear that Alyssa was able to assist you patiently and address all your questions. Our support team is always here to help, and it's great to know you found our rewards program beneficial. We appreciate your feedback and are glad you chose us over other options. If you ever need anything else, don’t hesitate to reach out. Happy rewarding!