Joy Rewards & Loyalty Program

Joy Rewards & Loyalty Program

Reviews (1,929)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and engagement through a loyalty points and rewards system. They appreciate its customization options, user-friendly interface, and detailed analytics. The support team is noted for their responsiveness and efficiency. Additionally, its affordability and value, even in the free tier, make it a popular choice for enhancing customer engagement without significant investment.

March 3, 2024

Liz and Hana really help me getting through the installation process plus some adjustments. Best support I've ever had so far.

Vape Haus
Thailand
About 20 hours using the app
March 15, 2024

My store needed a loyalty app with a rewards system that was easy to use.Joy met my needs. I had some problems with the operation, I contacted their customer service to find out how to set it up and Lydia helped me a lot with my doubts and questions, thank you very much.

PUG258Y
United States
About 2 hours using the app
February 2, 2024

Easy to use and the technical support is very responsive.

Silumen
France
6 months using the app
April 14, 2024

Audrey, fast support. Quick fixes.

Thomas Tools
Malaysia
About 2 months using the app
April 10, 2024

Die App hat sehr viele Reward-Features. Der Customer Support ist sehr hilfsbereit und geduldig. Bei meinem Problem konnte mir Lydia mit viel Geduld helfen. Wir nutzen die App in den EU-Store und US-Store. In EU Store haben wir die Sprachen deutsch und englisch. Leider sind die E-Mails nur in einer Sprache möglich. Es ist sicherlich ein Punkt, der abhält die App in Europa-Store einzusetzen. Deswegen ist ein Punktabzug.

melume-sandbox
Germany
8 months using the app
March 14, 2024

TS was very quick to respond to setup problems and Audrey was very patient to help solve them.

Seventeen Art Studio
Taiwan
7 days using the app
February 24, 2024

Thank you Audrey for the great support.

Lily Lolo US & Canada
United States
3 months using the app
March 26, 2024

All the functionality works as expected. But more than anything, the technical support is amazing. Even if you're not familiar with some tech skills to modify the UI, support team will assist you right away. I got help from the staff 'Hana', she resloved all my issues and the whole process and conversation was so flawless. I recommend this app for adding Loyalty program to your stores.

Joy Systems PC
United States
About 2 hours using the app
May 5, 2024

Hana was great.

Christina's Coffee
United States
Over 1 year using the app
March 25, 2024

Très bonne application que je recommande, le sav est top

Max-Barber
France
8 days using the app