Reviews (1,973)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this loyalty program app for boosting customer engagement and sales through its user-friendly interface and seamless Shopify integration. They appreciate the extensive customization options, robust analytics, and responsive support team that aids in setup and troubleshooting. Its efficient POS integration and operational performance in live environments are also highlighted, making it effective in enhancing customer satisfaction and business outcomes.

July 17, 2024

Schneller Support der bei allen Fragen hilft, Danke !

Niederrhein-Koi
Germany
1 day using the app
July 6, 2024

je recommande fortement

malaukax
France
23 days using the app
September 2, 2024

Très réactifs et de bonne aide, merci !

Mes Jolis Cristaux
France
About 3 hours using the app
Joy Loyalty (by Avada) replied September 4, 2024

Merci beaucoup pour votre retour positif ! Nous sommes ravis d'apprendre que vous avez trouvé notre équipe réactive et utile. N'hésitez pas à nous contacter si vous avez besoin d'aide à l'avenir. 😊

August 30, 2022

I had some updates that I need to add and Prakash helped me. He was very helpful and made sure everything was working correctly before we disconnected. He even updated other features that I wasn't asking to update. So far I really like this app and its features. Very user-friendly.

Jaclyn's Chic Boutique
United States
Over 3 years using the app
July 20, 2021

Очень хорошее и полезное приложение. Просто установить и использовать. Служба поддержки очень быстро реагирует и помогает. У меня установлено три приложения от AVADA. Очень приятно, что такие классные приложения ещё и бесплатные. Супер!!!

Linen4me
Estonia
Over 3 years using the app
Joy Loyalty (by Avada) replied July 20, 2021

Hello,
Thank you for leaving your feedback for our app. We are happy to assist you and hope to hear more good news from you soon!

Best regards,
Daisy

September 9, 2024

Hana给予了我很多的帮助,而且特别有耐心哦

DUOTTS
China
About 1 hour using the app
Joy Loyalty (by Avada) replied September 12, 2024

感谢您的五星好评!😊
我们很高兴听到Hana给您带来了如此棒的帮助,并且她的耐心得到了您的认可。我们的团队始终致力于为您提供最好的服务,随时为您解答问题!

如有任何需要,欢迎随时联系。谢谢您对我们的支持!

April 5, 2022

Amazing App! Fast support! Thanks to Marcus for the help. I think it's the best app for loyalty. The setup process is simple and clean.

The Colours of Balloons
Italy
About 3 years using the app
January 26, 2023

Had a small issue and Hanna solved the problem very quickly.
Very happy great customer service
Thank you

BuddhistDude Vapes
Australia
Almost 3 years using the app
July 10, 2022

The app was easy to set up, and it looks like they are adding new features which is great to see app development. When we had issues with a customer redeeming points for the first time, Emily was quick to respond and help me figure out which setting I needed to update and waited while I tested the change. So far....so good.

Girlfriends' Candle Co.
United States
Almost 3 years using the app
Edited May 24, 2024

A fantastic app, great work guys.

Skyland Equipment Ltd
United Kingdom
Almost 3 years using the app