Reviews (1,973)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this loyalty program app for boosting customer engagement and sales through its user-friendly interface and seamless Shopify integration. They appreciate the extensive customization options, robust analytics, and responsive support team that aids in setup and troubleshooting. Its efficient POS integration and operational performance in live environments are also highlighted, making it effective in enhancing customer satisfaction and business outcomes.

June 14, 2022

Love it. I am able to reward my customers and give them motivation to keep coming back. Customer service is also great!

Rooted In Confidence
United States
Almost 3 years using the app
July 16, 2021

Has a considerable number of features that are perfectly suited to the applications I had in mind. Customer support have been helpful so far and Avada as a whole seem to genuinely want the best experience to be had.

DiceRoll UK
United Kingdom
Almost 3 years using the app
Joy Loyalty (by Avada) replied July 16, 2021

Hello,
We are so happy to hear that you're pleased with the results and that we were able to help
If there's anything else we can do to help, please let us know.

Thank you so much for your wonderful review ❤️
Daisy

April 28, 2022

I needed a lot of help with some of the coding for my theme, the process was really smooth and the integration is great too. Drake was really helpful and so was Esther. I was really happy with how easy everything was to set up and customise. Would really recommend it to anyone who needs to add a loyalty programme for their website!

EpoxyCore
United Kingdom
Almost 3 years using the app
June 22, 2022

Giving it 5 stars for how simple it is to use & excellent service from Tony for his prompt & helpful assistance when I needed additional customizations for the chat widget.

Dasher-SG
Singapore
Over 2 years using the app
August 26, 2021

Very good customer service. They helped me very quickly to solve problems and to configure my store.

SPR Online Shop
Japan
Over 2 years using the app
June 9, 2022

Jasmine was super helpful and addressed all my concerns, definitely an asset and I'm hoping to chat with her again.

Local Lash Supply
United States
Over 2 years using the app
August 28, 2022

Customer service is great!! And my buyers love the program!! Thanks A Bunch! <3 <3 <3 <3 <3 <3 <3 <3

NailsTruly
United States
Over 2 years using the app
November 30, 2022

Very straight forward setting and easy to use. It works really well and support team help us timely manner always!

d.code
Japan
Over 2 years using the app
June 5, 2022

I use this app for the rewards program for my online cosmetics store. Jasmine was super helpful in my setup process and making sure that the app runs smoothly for me. I highly recommend using this app! It's very user friendly and an excellent way to add incentives for your customers.

Neutra Beauty
United States
Over 2 years using the app
Edited April 21, 2022

first day using this app. Seems like a good app to have for Shopify store. Candace was really responsive and helped with the app.

The Lanes HK
Hong Kong SAR
Over 2 years using the app