Reviews (1,973)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this loyalty program app for boosting customer engagement and sales through its user-friendly interface and seamless Shopify integration. They appreciate the extensive customization options, robust analytics, and responsive support team that aids in setup and troubleshooting. Its efficient POS integration and operational performance in live environments are also highlighted, making it effective in enhancing customer satisfaction and business outcomes.

April 24, 2022

This app is very easy to use. The support team was very quick to respond & Marcus was extremely helpful! Highly recommend!

WSC Candle Co
United States
Over 2 years using the app
April 14, 2023

I have had such a wonderful experience with Jasmine this evening, she has been amazing with helping me and suggesting how I can maximize the app. I would certainly recommend this to everyone as they have such a great support system!
Good work Jasmine Keep it up!

Parfum Gallerie
Canada
Over 2 years using the app
June 28, 2022

Good so far. Thanks to Gabriel for his help! I hope it continues to be a good app to use moving forward.

YMLX by Yami
United States
Over 2 years using the app
July 12, 2022

Jasmine assisted me to do a few things and was very helpful with answering my questions. I was new to this app so her guidance helped

DK Movement
United States
Over 2 years using the app
August 2, 2022

Liz from AVADA gave me great support! Thanks for that! Everything is clear and she gave me a lot of information.

Fedicura
Belgium
Over 2 years using the app
May 3, 2023

Thank you Abby for helping me getting the rewards integrated to my site especially getting the points to display in my customers account, was very much needed.

Studio Trap
United States
Over 2 years using the app
July 27, 2022

Tony is freakin awesome. very quick to help and did not waste my time. customer service for this app is top notch and I definitely recommend. professional and courteous.

MPM Hobbies
United States
Over 2 years using the app
June 12, 2022

First of all, I really like all of Avada's apps because they help new stores and growing stores show up for their customers like the big boys and girls do (meaning the bigger more established brands). I've also had great experiences with their customer service across all of the apps. I love that I can get someone at any time of the day because they have 24/7 help which works for early morning risers like me! Candace just helped me unlock branding and program options on a Sunday morning. Love it! Quick, simple, and efficient. What more can you ask for...plus it's free!!! Give them a try, you won't be disappointed!!

Spunk & Fire Boutique
United States
Over 2 years using the app
July 29, 2022

Ester was very helpful with getting my loyalty program set up. Quick response and very pleasant! 10/10 recommend

Her Crescent & Co
Canada
Over 2 years using the app
June 21, 2022

Bis jetzt funktioniert alles einwandfrei. Roger konnte uns bei der Entfernung des AVADA-Logos sehr schnell helfen.

Breaky.ch
Switzerland
Over 2 years using the app