Reviews (1,489)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this loyalty program for boosting customer engagement and sales recovery. They appreciate its easy setup, user-friendly interface, and customizable rewards and referral features. It integrates well with Shopify and provides detailed analytics. The reliability and responsive, helpful customer support are also key highlights, making it a valuable tool for enhancing customer loyalty.

April 17, 2024

I chatted with Prakash through the chat help feature.
He was able to help me find a solution to my problem quickly and efficiently.
I appreciate the helpful support!

Indigo River & Co.
United States
7 months using the app
January 29, 2023

Very good customer support! Got a reply almost immediately and problem was fixed within a few minutes!

The Witches' Barn
Belgium
7 months using the app
May 2, 2022

I like this app, it's very useful. The support is top notch. I changed my shop theme and the support - Marcus - responded and helped me in minutes. A plus is that the app is free. Thank you!

Gifts For Family Online
United States
7 months using the app
May 1, 2023

Hana was wonderful in helping me get the pop up to appear on my site- She was very patient and was able to fix the problem quickly:)

Saffron + Sage Boutique
United States
7 months using the app
March 30, 2023

Good application to reward customers. The support is very responsive and allowed me to modify the code in depth to customize the rendering on the website. Thanks to Lydia for her assistance, and also to the developers. I recommend.

AVE Cheveux
France
7 months using the app
Edited January 29, 2023

App is user friendly and the chat support is great as well. My chat support person, Prakash, always goes above and beyond for me whenever I need help and I really appreciate them!

Texas Chile Dulceria
United States
7 months using the app
November 20, 2023

Great support from Hana to adjust the app and the points balances. Very responsive support and great communication. We will be trialling the app but so far its been easy to setup and has powerful customisations to amend the look and feel and the points structure to suit our needs. So far so good

Sacred Sikh
United Kingdom
7 months using the app
January 30, 2023

Great App and excellent customer service! I needed help with my pop ups and I got my issue promptly solved. I am also collecting lots of clients on the rewards program.

Kat Black Naturals
United States
7 months using the app
Edited September 15, 2023

A great app with really friendly, helpful customer service who get back to you straight away. We just moved over from Smile after 4 years as the value for money is way better. Transitioning over 11,000 customers was easy enough and so far we're really happy with it! The only downside is not being able to search for customers by name, as we do a lot of manual alterations so this slows us down a ...

The Citrine Circle
United Kingdom
7 months using the app
March 5, 2024

So far, loving the app! There are lots of options to consider when setting up a program like this and I appreciate the guidance and help I've received from the chat feature. Most recently, Hana, has helped me and was able to answer each question promptly. Hana provided screenshots to help me navigate to the right screens for setting up the options I wanted.

My Computer is My Canvas | Bloom to Balm
United States
6 months using the app