Reviews (1,973)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this loyalty program app for boosting customer engagement and sales through its user-friendly interface and seamless Shopify integration. They appreciate the extensive customization options, robust analytics, and responsive support team that aids in setup and troubleshooting. Its efficient POS integration and operational performance in live environments are also highlighted, making it effective in enhancing customer satisfaction and business outcomes.

October 2, 2023

App is great and support is better!

Shroomability
United States
About 2 years using the app
Edited July 9, 2024

We recently integrated the Joy Loyalty app into our Shopify store and couldn't be happier with the results. The app is incredibly user-friendly and packed with features that allow us to build a strong, rewarding relationship with our customers.

From setting up point-based rewards to creating custom loyalty programs, Joy Loyalty has been a game-changer for our business. Our customers love earning and redeeming points, which has significantly increased their engagement and repeat purchases.

What truly sets this app apart is the exceptional support. Anytime we've had questions or needed assistance, William and Lydia were awesome in assisting us. They were responsive, knowledgeable, and genuinely helpful, going above and beyond to ensure that everything runs smoothly and that we're getting the most out of the app.

If you're looking for a reliable and feature-rich loyalty program for your Shopify store, I highly recommend Joy Loyalty. It not only enhances customer retention but also offers top-notch support whenever you need it.

Partners Hair Design
South Africa
About 2 years using the app
September 27, 2022

Very usefull app. Liz was really excellent and helped me in less than 1 minute in everything i asked. Thank you

instylecollection.gr
Greece
About 2 years using the app
Edited January 23, 2023

It was very easy to set up and the chat box to utilize all resources was very convenient. I am looking forward to offering loyalty rewards to my customers.
Hanna was quick to help with the pop up box in my store.

TNA Sales & Accessories Lasting Impressions
United States
About 2 years using the app
March 26, 2022

Just started using the app so I have a bit to learn. I did receive super quick help from Fennic in the chat section on setting up the app. I look forward to using this app more in the future.

Mika's Lil Monsters
United States
About 2 years using the app
May 10, 2022

Easy to use and support was very fast to respond and helpful. Looking forward to using this app on the store

Supribuy
South Africa
About 2 years using the app
Edited June 27, 2024

Amazing customer service! Lydia and William were very responsive, friendly, and knowledgeable. She answered my questions easily and solved my issues. Thank you!

tealeavz.com
United States
About 2 years using the app
July 11, 2022

Me gustó mucho la aplicación. Es una gran herramienta para cautivar a nuestros clientes. La atención de Juliana fue excelente y rápida.

Dayeli Fashion
Mexico
About 2 years using the app
Edited August 17, 2022

Joy rewards program is perfect for my business. When I had a question about something, a representative Esther gave me a quick response. She is really nice and helpful.

Bada Foods
United States
About 2 years using the app
July 9, 2022

I needed assistance imposrting contact info and Abby was a huge help, took two seconds and we were done!

YOUtopia Essentials
United States
Almost 2 years using the app