Reviews (1,454)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this loyalty program for boosting customer engagement and retention, noting increased sales and satisfaction. They praise its user-friendly interface, easy setup, and comprehensive features like points-based rewards and customizable referral programs. Exceptional customer support is also highlighted, with a team ready to resolve issues and make custom adjustments. This tool is valued for enhancing the shopping experience and strengthening customer relationships.

September 29, 2024

very good , thank you Tiana for help!!

Piercepective
Portugal
About 1 hour using the app
Joy Loyalty (by Avada) replied October 1, 2024

Thank you for your kind review! We're glad to hear that Tiana was able to assist you, and we're delighted you had a positive experience.

If you need any further help, don't hesitate to reach out. We're here for you!

Edited September 1, 2022

Liz answered my questions clearly. In the future, I will request her again to help me with additional questions. Thank you for the help!

Kashida Design
United Arab Emirates
5 months using the app
March 10, 2024

I have been looking for a review application for some time and a lot of them charge outrageous prices. However, this application has a great free plan to get you started and as you scale up it won't cost you an arm and a leg either!

The app is completely customisable and easy to use with a great user-friendly backend for you to navigate through, useful help guides and for when you get stuck reach out to their fabulous support team who are always happy to help you!

I love it and my customers love that I can offer them loyalty points for shopping with me over my competitors.

Glasgow Chav
United Kingdom
4 months using the app
September 11, 2022

Brilliant app, has all the features you need! The support staff is excellent too and happy to help should you run in to any issues. Highly recommended!

Tipson Tea
Sri Lanka
4 months using the app
September 11, 2023

thans jasmine for great support :)

GL BOUTIK
France
4 months using the app
July 26, 2024

Tiana was a great help in solving my concerns and helping me navigate the admin panel for Joy. Really quick replies and clear instructions!

DREAMRS
Philippines
4 months using the app
June 6, 2024

First time using a point system and had a lot of questions about the programs, tiers and how the discounts can be combined and used. Thankfully Tiana was very helpful and patient and managed to explain and give all the needed information and details!

Yumiko Europe
Germany
4 months using the app
October 5, 2023

I worked with two support members and they were outstanding in helping installed the App. Thank you so much Avada.

Fabric Design Treasures
Canada
4 months using the app
April 9, 2024

Tiana, was great. She answered my questions and fixed my concern. I am pleased.

GHETTOFF
United States
4 months using the app
January 19, 2023

This addon is perfect. Their support team with Hana helped me within minutes to fix any issues or answer any questions I had about the addon. Great service!

HEATLAND DISCGOLF STORE
Sweden
4 months using the app