Reviews (1,977)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this loyalty program app for boosting customer engagement and sales through its user-friendly interface and seamless Shopify integration. They appreciate the extensive customization options, robust analytics, and responsive support team that aids in setup and troubleshooting. Its efficient POS integration and operational performance in live environments are also highlighted, making it effective in enhancing customer satisfaction and business outcomes.

August 23, 2023

the support is great! really quick and nice.
the design is pretty limited but very approchable.
thanks

מרמלדה ילדים
Israel
1 day using the app
October 20, 2022

Just started with it, but so far so good. Jasmine was great with the questions I had, so hopefully it will perform as needed now :-)

essentoils.co.za
South Africa
1 day using the app
September 6, 2023

I recently started using the Joy app to use it as a customer loyalty program. The free version already offers many options. It's all pretty easy to set up in the dashboard. Customer service is readily available and helpful. Especially Lydia has helped me with initial small problems.

MYOKI
Germany
About 18 hours using the app
July 29, 2022

I'd suggest to introduce a separate page feature to show the rewards. Emily has been very helpful throughout. She helped in setting up the features! She was very responsive. The app is working good so far.

Coco Curls
Pakistan
About 6 hours using the app
May 3, 2023

Werk goed. Gemakkelijk te integreren met shopify en goede hulp.
Zeker een aanrader.
En leuk voor de klanten

LISAMARDI
Belgium
About 3 hours using the app
January 17, 2023

Helpful Liz. Response fast and get enquiries done immediately.
But for the app, when I use my mobile to update, the loading is abit slow

Samurai Asia
Singapore
About 1 hour using the app
August 9, 2022

Just learning how to use it but chatted with Emily and she was very helpful! I can't wait for my customers to use it!

shoptrulymagical
United States
About 1 hour using the app
August 8, 2022

they're so good, just put on some different themes and designs and enable text changing. but honestly they're perfect

Loafers
Egypt
About 1 hour using the app
February 13, 2023

yes its good app, i am still using it and the team helped set it up. Hanna checked all the settings and confirmed set up

NATASHAHS
Canada
36 minutes using the app
June 20, 2022

Will give it 5 stars when it has a reward system for reviews up! So far the app is good. Good support from Hana as well.

MOONWOLF ACTIVE
Singapore
23 minutes using the app