Joy Rewards & Loyalty Program

Joy Rewards & Loyalty Program

Reviews (1,872)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report increased customer retention and satisfaction with this loyalty program, noting its user-friendly interface and effective features like point tracking and rewards management. The app integrates well with Point of Sale systems, beneficial for both online and physical stores. Support is highlighted for its responsiveness and helpfulness. Recommended for its comprehensive features, customization options, and affordability, especially for small businesses and startups.

October 6, 2024

very good emily

tahaniboutique
Saudi Arabia
4 months using the app
Joy Loyalty (by Avada) replied October 7, 2024

Thank you for the great feedback! We’re happy to hear that Emily provided excellent support. If you have any questions or need further assistance, don’t hesitate to reach out!

November 19, 2024

I really enjoy it

FitnesWatch
United States
27 days using the app
December 6, 2024

Excelente servicio, excelente soporte técnico

Vitatex
Chile
22 days using the app
December 9, 2024

Quick support. Very nice

Tuju
Romania
20 days using the app
October 16, 2024

I’m impressed by Joy Rewards for their exceptional support and great feature list. I dealt with Sonny, Emily, Alyssa, Kevin, Tracy and Hana all people who were incredibly responsive, knowledgeable, and resolved issues promptly not to mention I didn't have to go thru the pain of explaining my issue again and again. (JOY they need a raise).
The range of features they offer is both comprehensive and user-friendly. Highly recommend them for outstanding service and support!

EMF Boutik
United Arab Emirates
2 months using the app
Joy Loyalty (by Avada) replied October 17, 2024

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with our support team, including Sonny, Emily, Alyssa, Kevin, Tracy, and Hana. We strive to provide prompt and knowledgeable assistance, and it's great to know that we met your expectations without the hassle of repeating your issues.

We're also glad you find our features comprehensive and user-friendly. Your recommendation means a lot to us! If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you again for your kind words!

November 2, 2024

The Avada Loyalty Program on Shopify is a powerful tool for boosting customer retention with customizable rewards, referral options, and VIP memberships.

Thanks to Hana for her exceptional support in making the setup easy and effective!

SPINGHAR
United Kingdom
About 1 month using the app
September 13, 2024

Excellent & quick service from Tiana!

Sincerely Valentine
Belgium
Over 1 year using the app
Joy Loyalty (by Avada) replied September 18, 2024

Thank you for your kind review! We're thrilled to hear that Tiana provided you with excellent and quick service. If you need any further assistance, feel free to reach out—our team is always here to help!

September 22, 2024

I am very happy and thankful to Hana for providing such great support. I’m not very well versed in these things and she was patient and helpful in my needs. I’ve used other apps before but I love Joy because it is easy to work with and the support is phenomenal

Treasures of my HeART
Canada
7 months using the app
Joy Loyalty (by Avada) replied September 25, 2024

Thank you so much for your kind words! We're thrilled to hear that Hana provided the support you needed and made the process easier for you. It’s great to know that you find Joy easy to work with and that our support has made a difference. We’re always here to help, so don’t hesitate to reach out if you need anything in the future!

December 7, 2024

By far the most reliable and user-friendly rewards program on Shopify. Every time I've reached out for support they responded quickly and solved my issue. Jasmine quickly added a feature I was missing and was very helpful. Can't beat this app for the price.

DR. HOODOO®
United States
16 days using the app
September 16, 2024

Been working with Joy multiple months now. We have been very satisfied with how things work here, including the seamless POS experience.
Today we had some issues with changing layout of the app and Lydia was quick to respond and walk us through the process. Great experience!

Happy Earth Tea
United States
11 months using the app
Joy Loyalty (by Avada) replied September 18, 2024

Thank you so much for your kind review! We're thrilled to hear that you've been satisfied with Joy over the past few months and that the POS experience has been seamless for you.

We're also glad that Lydia was able to assist you quickly with the layout changes. If you ever need further help or have any other questions, please don't hesitate to reach out. We're always here to ensure you have a great experience!

Thanks again for your support!