Reviews (1,973)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this loyalty program app for boosting customer engagement and sales through its user-friendly interface and seamless Shopify integration. They appreciate the extensive customization options, robust analytics, and responsive support team that aids in setup and troubleshooting. Its efficient POS integration and operational performance in live environments are also highlighted, making it effective in enhancing customer satisfaction and business outcomes.

Edited February 18, 2024

I have been using the free version for a couple years, it's perfect for my needs and the best thing is that support are super helpful. I set it up a while back and it just runs without me needing to do anything, however i recently upgrade my theme and lost the reward widget on my store. I logged into chat and between Pamela, Esther and Gideon we had everything sorted ASAP. Highly recommend!

Salty Minx
New Zealand
Almost 2 years using the app
July 31, 2022

Thanks alot Esther for your help Really appreciate it and love this app.
Its my first time using this app

caratara
United Arab Emirates
Almost 2 years using the app
June 12, 2022

So far this app is working great! We had some trouble with the initial set up but Jasmine from customer help was very fast to respond and helped us solve these issues. I would be great if this app could be integrated with Shopify POS and give rewards to our customer on both channels.

BritShop British Products
Canada
Almost 2 years using the app
Edited January 20, 2023

I've really wanted to start a loyalty program for my shop and Lydia has been a wonderful and very patient! Super easy to set up and really great (and fast) customer service, Lydia was fabulous!

Chalk Mercantile
United States
Almost 2 years using the app
Edited August 14, 2023

Thanks, Hana. for helping me figure out how to navigate my rewards program app. I always get the best experience with Avada customer service, no matter what I'm contacting them about. Could be minute, could be a major issue or concern; same great assistance!

Glamorous Boutique USA L.L.C.
United States
Almost 2 years using the app
May 8, 2022

ESTHER WAS SO QUICK AT ANSWERING ALL MY QUESTIONS AND HELPING ME SET UP THE APP! THANK YOU......................

Simply Blessed Glitter & Blanks
United States
Almost 2 years using the app
April 18, 2022

Wow, for a Free app this is amazing! I was able to get rid of an overpriced app I was using and the team was super responsive and got our royalty program up and running in no time.

Peculiar Roots
United States
Almost 2 years using the app
Edited November 23, 2022

Prakash is very responsive and fulfilled my request 100%. He was very responsive and helped me with the settings in 5 minutes, which I tried to solve on my own for about an hour. Thank you very much!

Cosmetics By Koko
United Kingdom
Almost 2 years using the app
March 20, 2022

Great App! Exactly what I was looking for my store. Excellent customer service by Esther! She was very helpful and got my problem sorted quickly. Recommended

KidsnToysNZ
New Zealand
Almost 2 years using the app
September 4, 2022

The functions of the APP can meet my requirements very well, and the loading speed is very fast. Also, their customer service team and technical team are exceptionally friendly.
Quickly and seriously resolved my request for help.

ziahhome
China
Almost 2 years using the app