Reviews (1,973)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this loyalty program app for boosting customer engagement and sales through its user-friendly interface and seamless Shopify integration. They appreciate the extensive customization options, robust analytics, and responsive support team that aids in setup and troubleshooting. Its efficient POS integration and operational performance in live environments are also highlighted, making it effective in enhancing customer satisfaction and business outcomes.

June 26, 2022

We have just installed it and everything seems to be flowing pretty easily. Seems easy to use and the features are super easy to unlock. Representative called Hana was really good support, quick to reply and very kind too. Thank you

spiderwebZ
Germany
Almost 2 years using the app
Edited November 18, 2022

I had an amazing customer experience with Tony! All responses were prompt and all my questions were answered. Amazing! Thank you!

CHER ANGELINA
United States
Almost 2 years using the app
July 11, 2021

Great app! Easy to install. This was the second site I installed it on and Candace was very helpful and got the staff to install the feature on every page when i couldn't do it myself. I love that you can customize the colors, so it matches the site them and fits in seamlessly. Another great app by Avada to help us obtain and retain customers! I look forward to more apps that your company releases

TheFashionwiz
United States
Almost 2 years using the app
May 12, 2023

Good loyalty program app, but I need a more affordable plan to upgrade. I am on the free plan. The support is excellent and the implementation is fairly straightforward. Give it a try.

Fine Art by Ane
United States
Almost 2 years using the app
July 21, 2021

Simple app that does what it says! Had some minor technical issues but Daisy and her team were able to resolve it very quickly.

DANI
United States
Almost 2 years using the app
Joy Loyalty (by Avada) replied July 23, 2021

Hello,
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences.

I'm glad we were able to meet your expectations! Please feel free to ask for our support anytime you need.

Happy selling!
Daisy

February 9, 2023

They assisted me very quickly, thank you for the help. let's give this program a chance......................

Alteza Jewelry PR
United States
Almost 2 years using the app
June 8, 2022

What is great about this development company is that they take and reflect customer input. I gave them some feedback on their point system, and they responded immediately. I would recommend their products to everyone.
Because their applications are absolutely wonderful and developed with the input of their customers. And I want to be a user of those great applications. Finally, I would like to thank Candace, Esther, and the rest of the staff.

pocoro
Japan
Almost 2 years using the app
April 21, 2022

Super helpful, efficient service, all working perfectly. Very happy with this AVADA app and a couple of others! :)

Luxe Tribe Wellness Dispensary
Australia
Almost 2 years using the app
Edited April 26, 2022

Liz helped me enable the time expiration feature for loyalty points. Was very fast and very friendly!

Urban Archives
United States
Almost 2 years using the app
July 7, 2022

I needed help moving my customers points over from another platform and Candace was Great! Thank you Candace!

Giles & Brother
United States
Almost 2 years using the app