Joy Rewards & Loyalty Program

Joy Rewards & Loyalty Program

Reviews (1,929)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and engagement through a loyalty points and rewards system. They appreciate its customization options, user-friendly interface, and detailed analytics. The support team is noted for their responsiveness and efficiency. Additionally, its affordability and value, even in the free tier, make it a popular choice for enhancing customer engagement without significant investment.

August 8, 2023

The Joy app has been great for implementing my customer rewards program. I was looking for something that was simple and quick to set up with minimal upkeep to run it. Since I sell products through my website as well as my storefront, I needed something that would work with my POS system. I tried a few other apps and Joy has been the one that has best fit my needs. The customer support is great as well. They are prompt and very helpful. I recently had a question and Hana was very knowledgeable and was able to help me troubleshoot quickly. I highly recommend the Joy app.

3D Jewelz
United States
About 1 year using the app
July 24, 2022

Many thanks to candace great support and app, very usefull and easy to use and flixable above all, all features for free

Dukanty
Egypt
About 1 year using the app
October 5, 2022

Emily was real helpful & patient, she even help me make the changes I asked for on her end. Thank you so much Emily!

catnotincludedstudio
Canada
About 1 year using the app
January 1, 2022

Franchement, TOP. Cette application me permet de créer des points de fidélité pour mes clients. Elle se traduit en plusieurs langues et elle est très facile d'utilisation. Je la recommande vivement si vous désirez créer un programme de fidélité. De plus elle n'est même pas intrusive dans la e-boutique, que du bonheur et tout ça gratuitement. J'ai aussi contacté le support le 31 décembre et grosse surprise le 1er janvier, j'avais déjà une réponse. Merci à vous pour cette appli géniale.

AC Games Store
France
12 months using the app
June 5, 2022

Prakash has fantastic customer service, very very fast and helpful staff and app :) Highly recommend

Nestry Candles
United Kingdom
12 months using the app
Edited August 3, 2022

Really great app and very helpful support team! Easy to set up. Liz and Candace, thank you! Great job! Extra : On 03/08 Tony helped me move the loyalty button, fast and great result! Thanks again!

Saevus-Nutrition
Netherlands
12 months using the app
July 25, 2023

Sunny was great. Nice to finally download an app that works. They removed company branding from my site and helped me with a few technical issues which ended up being user error on my part. No problems so far.

Corny Dog Cloth
United States
12 months using the app
January 22, 2024

Avada is by far the best in support and response time. The support feels like 24/7.
Tahnk you Audrey, Liz, Abby, Tony, Jasmine, Hana and of course the technical staff.

Skin / Scent
Netherlands
12 months using the app
July 28, 2022

This app is exactly what we need and customer service is simply the best. Easy to work with and immediately helped! Amazing

Commons Provisions
United States
12 months using the app
Edited April 10, 2023

Super Helpful! Got everything up and running for me. Looks like a super easy app to use. Thank you.

Update: We updated our Theme from an older version to the new 2.0 version and our rewards widget went missing! Abby responded to our message and solved the issue incredibly quick. Our customers didn't even notice that it was missing. Thank you Abby!

Chelsey Smith Cosmetics
United States
12 months using the app