Joy Rewards & Loyalty Program

Joy Rewards & Loyalty Program

Reviews (1,930)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and engagement through a loyalty points and rewards system. They appreciate its customization options, user-friendly interface, and detailed analytics. The support team is noted for their responsiveness and efficiency. Additionally, its affordability and value, even in the free tier, make it a popular choice for enhancing customer engagement without significant investment.

Edited April 26, 2022

Liz helped me enable the time expiration feature for loyalty points. Was very fast and very friendly!

Urban Archives
United States
Almost 2 years using the app
August 4, 2022

The online support was quick and very helpful, the app is easy to navigate and makes business easier to manage

Samuels Artistry
United States
Almost 2 years using the app
June 2, 2022

This is a Very Good application i you want Easy Reward System in your account and there rep Liz is Very Helpful

Rack Shack
United States
Almost 2 years using the app
March 6, 2023

Recommend for every shop owner. Clean Layout. Functions is cover most of our needs.
Quick response, polite and excellent answer thanks to Abby.

EyeshopHK
Hong Kong SAR
Almost 2 years using the app
July 31, 2022

A big thank you to Esther who has helped me add a wide range of reward incentives to my ecommerce page. Her help as made it really easy for me and I know my customers will love everything this reward app has to offer.

Red Ross Retail-Homeware Specialists
United Kingdom
Almost 2 years using the app
September 11, 2022

Brilliant app, has all the features you need! The support staff is excellent too and happy to help should you run in to any issues. Highly recommended!

Tipson Tea
Sri Lanka
Over 1 year using the app
August 9, 2022

This is a great app, Prakash was super helpful to get everything set up for me. Thank you it was really appreciated.

Glitter-and-Glue-4-you
United States
Over 1 year using the app
April 19, 2022

i really love the customer service so far. i haven't really used the app yet to know. But i hava a good feeling about this

D@re2blingitllc
United States
Over 1 year using the app
Edited March 19, 2024

Recently had a small tech issue with our store, I spoke to Jasmine from support and she was super helpful, they got the issue fixed promptly.

Update: Had to contact Joy recently again about a modification for the widget display on certain pages. Esther and Toby were quick to get this sorted for us. Thanks!

The support is very good. Keep up the good work.

Honour Clothing
United Kingdom
Over 1 year using the app
Edited March 8, 2022

Thank you very much for this great app! It's completely FREE! Also, their customer service: Marcus, Drake, and Esther, are very fast and very much reliable. They worked on my requests in a blink of an eye! Great app! This is the 3rd time I asked customer service for a few questions. Thank you very much!

Mini Meanie
Philippines
Over 1 year using the app