Reviews (1,973)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this loyalty program app for boosting customer engagement and sales through its user-friendly interface and seamless Shopify integration. They appreciate the extensive customization options, robust analytics, and responsive support team that aids in setup and troubleshooting. Its efficient POS integration and operational performance in live environments are also highlighted, making it effective in enhancing customer satisfaction and business outcomes.

July 19, 2023

Juliana from Avada helped me alot with great support and proffesionalism for my ecommerce here on Shopify. 5 Stars!

Holistica
Sweden
Over 1 year using the app
Edited December 18, 2024

Audrey has great customer service! she is really friendly and is there to answer all questions I had about the app. Easy to navigate as well.

Jayla's Styles
United States
Over 1 year using the app
May 9, 2022

Great so far! Looking forward to see how it works for my customers. Jasmine was a great help in getting everything set up & working properly.

Unbound Lifestyle Co
United States
Over 1 year using the app
August 6, 2022

Tony was most helpful in unlocking so many features of this app. I am excited to use it in my store and for my customers to join the loyalty program!

Seaside Haven Candle Company
United States
Over 1 year using the app
October 25, 2023

By far the best option when it comes to loyalty & rewards program. Easy, intuitive and way easier to customize than the alternatives.

Kul og Koks
Denmark
Over 1 year using the app
January 21, 2023

Very simple to use and looks great on my site. I had a little trouble getting the app enabled and all parts embedded but I was able to open a chat and Tony helped me fix the issues and got it resolved and working for me quickly.

Shear Grace Boutique & Salon
United States
Over 1 year using the app
April 26, 2023

The App is great! Generous free features! It also has a 14-day trial before committing to the pro version. Lydia is awesome! fast response and overall just been helpful! Highly recommended!

tcghobby
Taiwan
Over 1 year using the app
Edited June 29, 2022

I used this app to work in conjunction with the other avada apps that iIuse, its easy to use and set up, Liz from support is a great help

Viper Car Care
United Kingdom
Over 1 year using the app
January 18, 2023

I enjoy the simplicity of the app and I can reward my customers for being loyal. I recently had a small issue with the app and how it was displaying on my website and Prakash helped get it fixed right away. He made sure he understood what I needed help with, was patient and super fast yo resolve the issue

My Fabric Dresser
Canada
Over 1 year using the app
May 5, 2022

Such a great app, fast customer service they were so easy to deal with. Helped with all my questions. Easy to download and easy to integrate

Chinga Clothing
New Zealand
Over 1 year using the app