Joy: Rewards & Loyalty Program
Reviews (1,567)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its affordability, ease of use, and seamless rewards management. They value its customization options, referral program, and customer balance downloads. The customer service is often praised for its responsiveness, with team members frequently recognized for their assistance. Merchants report increased customer engagement and retention due to the app's features. Its tracking and reporting capabilities are also appreciated. Some suggest improvements like points activity downloads and scheduled customer balance backups.
Refine
-
By rating
Just added this program to the store and so far it has been lovely. Had one hiccup but Hana came through and resolved it really quick. Thanks again and hopefully this turns out great as all the other reward apps have not been the best.
User frindly interface and the technical assistant - Tiana & Tony is super helpful. Thanks a lot!
Emily provide very quick response to assist us to move the Reward Icon by 20-25pixel. Great service, great program. And hoping the pricing remains affordable.
Joy is a great app, just not the one we require for our use case.
The customer service is great. I needed to downgrade and uninstall the app -- Audrey in customer service was a real star (hey Joy, give Audrey a bonus!), she guided me through the entire process.
Great App with outstanding customer support.
A relentless team with super quick response time, able to figure out whatever inquiry you might have.
I’ve bothered them with countless questions which all have been solved. The app works great, and we’re happy that we choose them. We highly recommend the app.
I haven’t tried the app to see how it actually works but I need to set it up on my store and Pamela was very helpful and patient guiding me how to set it up. I’m very satisfied with their customer support and they are very fast in responding. So my review is mainly based on the customer support I have gotten from this app. Superb!
This app is best for my store to bring customer easily with small easy steps. And Liz is the best in customer care helps me where my app can do best perform. Liz ⭐⭐⭐⭐⭐ Awesome Service.
Excellent customer service. Highly recommend this app.
Very good app and excellent support from Audrey and Nikita. Thank you.
Great app and the customer service was very fast and responsive with Audrey.