Joy Rewards & Loyalty Program

Joy Rewards & Loyalty Program

Reviews (1,920)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and engagement through a loyalty points and rewards system. They appreciate its customization options, user-friendly interface, and detailed analytics. The support team is noted for their responsiveness and efficiency. Additionally, its affordability and value, even in the free tier, make it a popular choice for enhancing customer engagement without significant investment.

October 1, 2024

Hana was FANTASTIC! There was no way that I would have been able to configure everything that she was able to do in 10 minutes! Very knowledgable and communicative! Great app

Rockstar Peach
United States
9 months using the app
Joy Loyalty (by Avada) replied October 2, 2024

Thank you so much for your kind words! We're thrilled to hear that Hana was able to assist you so efficiently. Our team strives to provide the best support possible, and it's wonderful to know that you had a great experience. If you need any further help, don't hesitate to reach out. We're here for you! 😊

October 10, 2024

Always great support and our customers love it. Thanks!

Performance Audio
United States
Over 1 year using the app
Joy Loyalty (by Avada) replied October 17, 2024

Thank you for the fantastic feedback! We're delighted to hear that you and your customers are enjoying our service. Providing great support is our priority, and we appreciate your continued trust in us. If you need any assistance or have further questions, don’t hesitate to reach out. Thanks again!

December 20, 2024

The support team is excellent, my questions and requests are always answered and handled quickly and efficiently. You guys are awesome, thank you!

Casekis
China
24 days using the app
October 9, 2024

Great customer service, Hana was very helpful and resolved my issue within minutes :)

Lernitoys
Slovakia
About 1 year using the app
Joy Loyalty (by Avada) replied October 17, 2024

Thank you for your kind words! We're thrilled to hear that Hana was able to help and resolve your issue so quickly. If you need any more assistance in the future, feel free to reach out. We're always happy to help! 😊

December 5, 2024

I was helped by Hana. She was very nice and give me support imediately.

FreshMate
Chile
About 1 month using the app
November 25, 2024

I totally LOVE Joy Rewards & Loyalty Program!!! It has all the features and integrations with other apps that I want. The customer support are really proactive (Audrey and Doris did a fantastic job helping me setting up the app). So far I don't have any complaints, and will definitely continue using Joy as my default solution for rewards and loyalty feature.

Claura
Hong Kong SAR
3 days using the app
November 30, 2024

Fast and great customer service! Jasmine helps me to solve the issue right away

Sk1ntro
Canada
16 days using the app
December 24, 2024

Hana was very helpful and prompt with assisting us! The team is always lives up to their reputation and it has been a good experience thus far

Think Batik
Singapore
6 months using the app
October 18, 2024

App is great and has most of the feature but its pricy. Btw thanks hana for customer support

Warsan
India
8 months using the app
Joy Loyalty (by Avada) replied October 23, 2024

Thank you so much for your feedback! We’re glad to hear you find the app’s features useful, and we truly appreciate your shout-out to Hana for her support. We understand that pricing is an important consideration, and we’ll keep your thoughts in mind as we continue to improve the app and offer value. If there’s anything else we can assist you with, feel free to reach out!

December 11, 2024

App is miles better than any app out there and the support by Hana is amazing!

Spielefürst
Germany
About 1 month using the app