Joy Rewards & Loyalty Program

Joy Rewards & Loyalty Program

Reviews (1,930)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and engagement through a loyalty points and rewards system. They appreciate its customization options, user-friendly interface, and detailed analytics. The support team is noted for their responsiveness and efficiency. Additionally, its affordability and value, even in the free tier, make it a popular choice for enhancing customer engagement without significant investment.

January 21, 2023

Very simple to use and looks great on my site. I had a little trouble getting the app enabled and all parts embedded but I was able to open a chat and Tony helped me fix the issues and got it resolved and working for me quickly.

Shear Grace Boutique & Salon
United States
Over 1 year using the app
April 26, 2023

The App is great! Generous free features! It also has a 14-day trial before committing to the pro version. Lydia is awesome! fast response and overall just been helpful! Highly recommended!

tcghobby
Taiwan
Over 1 year using the app
Edited June 29, 2022

I used this app to work in conjunction with the other avada apps that iIuse, its easy to use and set up, Liz from support is a great help

Viper Car Care
United Kingdom
Over 1 year using the app
January 18, 2023

I enjoy the simplicity of the app and I can reward my customers for being loyal. I recently had a small issue with the app and how it was displaying on my website and Prakash helped get it fixed right away. He made sure he understood what I needed help with, was patient and super fast yo resolve the issue

My Fabric Dresser
Canada
Over 1 year using the app
May 5, 2022

Such a great app, fast customer service they were so easy to deal with. Helped with all my questions. Easy to download and easy to integrate

Chinga Clothing
New Zealand
Over 1 year using the app
June 15, 2022

I love this app, it's really easy to use and the customer service is amazing. Esther resolved my inquiries quickly and efficiently through chat and I was able to continue the set up process without delay.

FlyPhenX
United States
Over 1 year using the app
June 18, 2022

Jasmine is being such a great help. Every question I ask, she has an answer. She also unlocked extra goodies for me without me having to ask.

Poised Intimates
United States
Over 1 year using the app
Edited June 4, 2024

This truly is a fantastic program, and I need every feature it offers. The most important thing is, the customer service is really amazing, especially Kevin, who patiently solved my problems and helped me greatly. Even the most complex issues were addressed. I highly recommend this program!

TID Watches
Germany
Over 1 year using the app
June 7, 2022

Marcus was wonderful and quick to help me!! I truly appreciate the effort put in and everything that was done!!!! Thank you Marcus!

Sarah Ashlee
Canada
Over 1 year using the app
March 2, 2023

Avada was incredibly helpful with her swift and friendly responses, I had a few queries right from the onset but she was on hand to help with it all. I'm yet to see the app in full swing as my store launches next week, but the fantastic customer service has already placed my mind at ease and I'm pretty confident I'll be more than happy sticking with these guys.

opujewels
United Kingdom
Over 1 year using the app