Joy Rewards & Loyalty Program

Joy Rewards & Loyalty Program

Reviews (1,930)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and engagement through a loyalty points and rewards system. They appreciate its customization options, user-friendly interface, and detailed analytics. The support team is noted for their responsiveness and efficiency. Additionally, its affordability and value, even in the free tier, make it a popular choice for enhancing customer engagement without significant investment.

November 12, 2022

Good app, awesome support. Really like it, and can try the free feature first, have to say this is what I'm looking for.

Lyla Store
New Zealand
About 1 year using the app
Edited March 9, 2023

I had an issue with the pop up referral reward on mobile devices and Prakash worked with me until I was satisfied with the appearance of my store. The issue was quickly resolved!

Infinite Treasures, LLC
United States
About 1 year using the app
November 1, 2023

The customer service person Sunny was patient and very helpful. Sunny was able to walk me through the issue and quickly resolve it.

Emmaline's Hot Sauce
United States
About 1 year using the app
October 3, 2023

I have just installed the App. The customer service team (Emily) was helpful in getting the widget set up.

Mylapore Kitchens
India
About 1 year using the app
August 13, 2023

Support was amazing, Emily answered all my questions and helped get us started on the right track! Looking forward to new features!

Northern Fabric
Canada
About 1 year using the app
Edited January 31, 2022

I texted for some help with the app and Roger was very helpful and everything was done quickly. I recommend the app.

SiAra Clothing Store, LLC
United States
About 1 year using the app
Edited June 12, 2023

The reviews are true. Very easy to use. Customer Support assists you in less than 2 minutes. Hana was quick to answer my questions. They are always quick to help me recover my plug in every time I update my shopify theme.

Designs by Drea
United States
About 1 year using the app
October 27, 2023

Prakash Good and very helpful

Urban Vape Shop New Zealand
New Zealand
About 1 year using the app
June 26, 2022

searched for a user friendly app and found Joy. Hana was a godsend! Customer service is fast and accurate. I love the features and how I was able to personalize my rewards to match my store. Highly recommend.

Bags Society
United States
About 1 year using the app
Edited August 5, 2023

Prakash was very helpful with my issue with Joy not showing up on my new Shopify Theme. The matter was resolved in minutes (less time than it's taking me to type this review!)
Thank you very much for you quick service and speedy response time!

Nailo Dice
United States
About 1 year using the app