Joy Rewards & Loyalty Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,872)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants report increased customer retention and satisfaction with this loyalty program, noting its user-friendly interface and effective features like point tracking and rewards management. The app integrates well with Point of Sale systems, beneficial for both online and physical stores. Support is highlighted for its responsiveness and helpfulness. Recommended for its comprehensive features, customization options, and affordability, especially for small businesses and startups.
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I have received wonderful service from Damian and find it very easy to communicate the issues I have setting up the loyalty programme. Damian is very helpful and friendly. :-)
Audrey and Anivia were very helpful in helping integrate Joy into our Shopify Site!
I installed this app a few days ago and I have to say I'm quite impressed with it. It has a lot of great features (more features than some comparable apps that are much pricier) and yet is easy to set up. It calculates the loyalty points properly (unlike some of its competitors) and is very flexible. The support staff (including Tracy, Anivia, Abby and others) is super friendly and helpful. Overall I am very impressed and pleased!!!
Hana has been super helpful with my onboarding experience. Cant wait to reward my customers!
Fantastic apps, in just a few minutes from installation and already live online, customer support always available and sweet with customers, the operator Tracy is a guarantee, she was able to listen and fulfill my requests in a few minutes
A thousand thanks
Armando
Thank you so much, Armando, for your wonderful feedback! We're thrilled to hear that you're enjoying our apps and that they were up and running in just a few minutes. It’s fantastic to know that Tracy provided you with excellent support and was able to address your requests quickly.
If you need further assistance or have any questions, feel free to reach out anytime. We truly appreciate your kind words!
This app is fantastic, both in terms of functionality and support. It’s not only easy to use but also offers implementations that perfectly suit my website. For any challenging implementations, the support team responded promptly and effectively. Special thanks to Hana, Raymond, and the technical team!
Audrey from Avada helped me today with my questions. She was super helpful and speedy. I had a problem with publishing the app on my new theme, and she fixed it for me in a blink of an eye.
Thank you so much for your wonderful review! 😊
We're thrilled to hear that Audrey was able to assist you quickly and effectively with your theme issue. Our team is always here to provide speedy and helpful support whenever you need it!
If you have any more questions or need further assistance, don’t hesitate to reach out.
i buy and installed this app it is working fine and support team "Hana" and "Raymond" is also help for any customization. i recommended this app
Thank you so much for your positive feedback! We're thrilled to hear that you're satisfied with the app and that Hana and Raymond were able to assist you with your customization needs. Your recommendation means a lot to us! If you have any further questions or need assistance in the future, don't hesitate to reach out. Enjoy using the app!
The app is really nice and most of the times understandable. I have some smaller problems in the translation into german, but Tiana was very quick to get me on the right path.
Thank you for your review! We're happy to hear that you find the app helpful and that Tiana was able to assist you quickly. We appreciate your feedback regarding the German translation and will continue to improve it for a better experience.
If you have any other questions or need further assistance, feel free to reach out. We're here to help!
Wonderful experience from start to finish! The customer support is phenomenal!! The app is so powerful and has so many feature that will help us grow our existing business and get new business! We can't say thank you enough!!
Thank you so much for your wonderful feedback! We’re thrilled to hear that you’ve had a fantastic experience with our app and support team.
Your enthusiasm and support mean a lot to us. If you ever need further assistance or have any questions, don’t hesitate to reach out. We're here to help you succeed!
Thank you once again for your kind words and for being a valued customer.