Joy Rewards & Loyalty Program

Joy Rewards & Loyalty Program

Reviews (1,931)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and engagement through a loyalty points and rewards system. They appreciate its customization options, user-friendly interface, and detailed analytics. The support team is noted for their responsiveness and efficiency. Additionally, its affordability and value, even in the free tier, make it a popular choice for enhancing customer engagement without significant investment.

July 28, 2022

This app is exactly what we need and customer service is simply the best. Easy to work with and immediately helped! Amazing

Commons Provisions
United States
12 months using the app
Edited April 10, 2023

Super Helpful! Got everything up and running for me. Looks like a super easy app to use. Thank you.

Update: We updated our Theme from an older version to the new 2.0 version and our rewards widget went missing! Abby responded to our message and solved the issue incredibly quick. Our customers didn't even notice that it was missing. Thank you Abby!

Chelsey Smith Cosmetics
United States
12 months using the app
December 1, 2023

There were a few small issues whilst setting up the app but the customer support provided by Liz and Esther was very reassuring. William did a great job in resolving the issues in a short space of time. I would definitely recommend the app not just for the functionality and how good it looks but also for the support from the app team.

Heliocare
United Kingdom
12 months using the app
April 18, 2022

great app and excellent support Jasmine , easy and intituive.
maybe if you can add an option to change point for products

beauty-skin-wholesale
Mexico
12 months using the app
Edited January 19, 2023

Esther was very helpful and solved my issue in not time. I will not hesitate to use the web chat again.

John Masters Organics
United Kingdom
12 months using the app
October 31, 2023

Servizio ottimo! Soprattutto come assistenza clienti, Esther è sempre disponibile e gentile

ItalMate
Italy
12 months using the app
Edited December 26, 2022

It works for me. Even though I used it for the past 2 weeks. I had problem but the support team helped me solve it so I think it deserver a 5 star rating. Thank you Esther.

ShopCorporis
Mexico
12 months using the app
July 3, 2023

Liz from Avada helped me a lot. Within a few minutes my problem was solved. Thank you! The program is great.

Molivin
Netherlands
12 months using the app
July 8, 2022

Emily was amazing! Helped me quickly and made everything super easy to understand. Thank you so much Emily!

The Linton's Thrive
United States
12 months using the app
September 23, 2022

I use this app for Rewards program. Had an issue with its appearance on the store and the support (Abby) helped me to fix the issue.

Project F.E.E.D.®
United States
12 months using the app