Reviews (1,959)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer retention and sales through repeat purchases. They appreciate its user-friendly setup, seamless Shopify integration, and customizable features that match store branding. The analytics tools are valued for tracking loyalty program performance, and the Point of Sale support enhances its utility. The support team is praised for being responsive and knowledgeable, assisting with setup and troubleshooting.
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Fast and great customer service! Jasmine helps me to solve the issue right away
Firstly, I would like to say a huge thank you to Alyssa and the team. She is extremely professional and swift in her work. I didn't know how to create my loyalty page and they helped me for free with my theme and got it running on my Shopify. I am so grateful for this and highly recommended them. Thanks so much !
I totally LOVE Joy Rewards & Loyalty Program!!! It has all the features and integrations with other apps that I want. The customer support are really proactive (Audrey and Doris did a fantastic job helping me setting up the app). So far I don't have any complaints, and will definitely continue using Joy as my default solution for rewards and loyalty feature.
loved the knowledge of the executive and patience
We are launching loyalty for our store and website. I've used their chat feature a handful of times during pre-launch and their support and technical team has always been accessible and very helpful. We ended up having an onboarding call with Nolan, and Jade ended up helping polish us up to be launch ready. Great experience all around!
Thank you so much for sharing your experience! We're delighted to hear that our support and technical teams were able to assist you effectively during your pre-launch. It’s fantastic that Nolan and Jade were able to help ensure you were fully prepared for your loyalty program launch. We're excited to see your loyalty program in action and look forward to continuing to support your success!
Hana's service is perfect.
I'm very happy with the Joy App so far, I could customise it to suit my brand which I love.
Audrey was so helpful and kind and appreciate her super fast assistance, I don't think I've had any help as fast as this before.
I highly recommend the Joy app, and one last thing it is a lot more affordable for small start out businesses like mine than other apps.
Thank you for sharing your experience! We're delighted to hear that you're enjoying the Joy app and that the customization options are helping you bring out your brand’s personality. It’s wonderful to know Audrey’s assistance made such a positive impression; we’ll be sure to pass along your kind words!
We’re thrilled to support growing businesses like yours with affordable options, and we’re here anytime you need us. Thank you again for recommending Joy – wishing you continued success! 🎉
Hana was amazing she helped solve my issues and I can't wait to start selling to the USA and become a great drop shipping store!
so far so good! Audrey has been super helpful to customize a lot of things for us!
I have received wonderful service from Damian and find it very easy to communicate the issues I have setting up the loyalty programme. Damian is very helpful and friendly. :-)