Joy Rewards & Loyalty Program

Joy Rewards & Loyalty Program

Reviews (1,936)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

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Merchants highly recommend this app for boosting customer retention and engagement through a loyalty points and rewards system. They appreciate its customization options, user-friendly interface, and detailed analytics. The support team is noted for their responsiveness and efficiency. Additionally, its affordability and value, even in the free tier, make it a popular choice for enhancing customer engagement without significant investment.

May 2, 2022

I like this app, it's very useful. The support is top notch. I changed my shop theme and the support - Marcus - responded and helped me in minutes. A plus is that the app is free. Thank you!

Gifts For Family Online
United States
7 months using the app
January 6, 2024

J'utilise cette application pour un supermarché en ligne et je la trouve complète. Le SAV est vraiment très réactif et répond à toutes nos questions. Merci Hallyfe et Esther ! Je lance mon site et je vais voir si les clients adhèrent à ce programme de fidélité.

La Cigale et La Sardine
France
7 months using the app
March 22, 2023

So far great! Lots of cool features with the free version! Esther was kind and quick to help me with my issues. Cool app and good customer support!

Floating Frogs
United States
7 months using the app
May 1, 2023

Hana was wonderful in helping me get the pop up to appear on my site- She was very patient and was able to fix the problem quickly:)

Saffron + Sage Boutique
United States
7 months using the app
April 14, 2022

I like the app so far and Marcus was so much help!!! He answered quickly and was very efficient :) I can't wait to use the app.

BEYOND THE SKIN
United States
7 months using the app
May 24, 2022

Liz was very helpful while i was setting up the app. Best customer service on the Shopify platform.

Chefs Evolution - Creator de mâncare bună
Romania
7 months using the app
Edited January 29, 2023

App is user friendly and the chat support is great as well. My chat support person, Prakash, always goes above and beyond for me whenever I need help and I really appreciate them!

Texas Chile Dulceria
United States
7 months using the app
November 20, 2023

Great support from Hana to adjust the app and the points balances. Very responsive support and great communication. We will be trialling the app but so far its been easy to setup and has powerful customisations to amend the look and feel and the points structure to suit our needs. So far so good

Sacred Sikh
United Kingdom
7 months using the app
March 30, 2022

OTTIMA APP, E SERVIZIO CLIENTI VELOCISSIMO. CI HA RISPORSTO ROGER CHE è STATO MOLTO GENTILE E PROFESSIONALE

Ketolowe Italia
Italy
7 months using the app
September 12, 2023

Abby was very helpful and quick to respond ..

Bayty
Iraq
7 months using the app