Joy Rewards & Loyalty Program

Joy Rewards & Loyalty Program

Reviews (1,936)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and engagement through a loyalty points and rewards system. They appreciate its customization options, user-friendly interface, and detailed analytics. The support team is noted for their responsiveness and efficiency. Additionally, its affordability and value, even in the free tier, make it a popular choice for enhancing customer engagement without significant investment.

June 21, 2022

Excellent customer service, easy to setup and use.
all of our questions were answered quickly. One of the best apps we have used so far.

Vinyl Bling Pty Ltd
Australia
7 months using the app
June 15, 2023

EXCELLENT and fast customer service from our rep HANA. Super fast and helpful and friendly. off to a great start with joy :)

Bloo & Ro
United States
7 months using the app
August 25, 2023

Great support from Jasmine. The support is instant . Also Avada apps are very good to work with.
Kudos to her

EcoSangya Bio Natural
India
7 months using the app
February 1, 2023

Hana did a great job. Really professional, and efficient, and helped with troubleshooting and optimizing!

Brivo Home
United States
7 months using the app
February 18, 2022

I have been using it for some time now and it has been good so far. Give it a try, you will not be disappointed.

TrendsGlow
United States
7 months using the app
January 17, 2022

This app is a an awesome app to have if you desire to run a successful online business. The app is filled with so many tools that are created to take stress out of your work. To top it all of, the app is backed by an amazingly professional customer services team. Esther was very prompt in her response and provided the support and service I needed.

PriPey Global Enterprize
United States
7 months using the app
June 30, 2022

Amazing customer service, Prakash went above and beyond! Can't wait to see what all this app has to offer!

Moonstone Stitches
United States
7 months using the app
September 4, 2023

Great app! Much cheaper than another I used briefly! PLUS customer support is the best! Lydia and William were so quick to help move the button so it didnt interfere with other elements in my website, and also showed me how to change the text. Happy customer here!

HOLDCOM AUTO PARTS
Australia
7 months using the app
Edited September 15, 2023

A great app with really friendly, helpful customer service who get back to you straight away. We just moved over from Smile after 4 years as the value for money is way better. Transitioning over 11,000 customers was easy enough and so far we're really happy with it! The only downside is not being able to search for customers by name, as we do a lot of manual alterations so this slows us down a lot, but hopefully this will be implemented in the future. Support is generally pretty immediate as well, Hana has been very helpful :)

The Citrine Circle
United Kingdom
7 months using the app
May 15, 2023

I just installed the free plan. The interface is really easy to navigate and my interaction with Alsha from the live support was awesome.

JustinKyneBrand
United States
7 months using the app