Joy Rewards & Loyalty Program

Joy Rewards & Loyalty Program

Reviews (1,938)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and engagement through a loyalty points and rewards system. They appreciate its customization options, user-friendly interface, and detailed analytics. The support team is noted for their responsiveness and efficiency. Additionally, its affordability and value, even in the free tier, make it a popular choice for enhancing customer engagement without significant investment.

Edited December 10, 2023

After several days with a problem with the integration with Shopify POS, the entire team has done their part to solve the errors that prevented it from working correctly. They have offered us 24-hour support, even on Sunday. Therefore we can say that we are satisfied so far, we just have to continue testing the app to offer all its benefits to our customers.

LINDAS
Spain
6 months using the app
August 2, 2023

Thank you Hana, for helping me troubleshoot. Very helpful, easy to understand instruction and good customer service.

Cortes Creative Homes
Philippines
6 months using the app
July 5, 2023

just started using it but so far its better than the other loyalty program apps! Way better pricing, great support!

Forged Through Fire
United States
6 months using the app
Edited March 18, 2023

Great service. Very Helpful. I love them. They helped me through the whole process.
I would highly recommend this app. Liz is the best!

Bazaam Bda
Bermuda
6 months using the app
March 14, 2022

This is a great APP. I finished my website layout with the help of Marcus, a staff member! He solved all my problems! Help me to improve my website, the layout is very beautiful, if you need a membership system, then you can try this APP!

uthaiagarwood
United States
6 months using the app
December 2, 2023

Was a great first time experience with Hana. Solved my issue with a great attitude!

Fashion House Amman
Jordan
6 months using the app
April 27, 2023

Thank you ABBY for helping me ! great app, fantastic service and customer support. also they have other apps

TicoDescuentos
Costa Rica
6 months using the app
August 17, 2023

I've been using the app for most of this year and it is always reliable, easy to use and brings "Joy" to my customers. Today I experienced a technical issue for the first time (self-inflicted) and I received help immediately when using the live chat feature. Abby from Avada assessed the situation and within moments both resolved the issue and showed me how she resolved it so that I can do it if I run into the same issue again in future. Very impressed with the app and the amazing support!

Keipach
South Africa
6 months using the app
August 12, 2022

This app is great. And customer service is the best I've ever had when working with an app. Jasmine was so helpful and quick to help me. Highly recommend this app to help improve your business.

Lovebug Products
United States
6 months using the app
Edited February 24, 2024

Great support from Liz. Quickly resolved my issue.

Bat City Games & Comics
United States
6 months using the app