Joy Loyalty Program & Rewards
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
- Pricing
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Free plan available. Free trial available.
- Popular with stores like yours
- Based in United States
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
- Rating
- 4.9 (1,524)
- Developer
- Joy Loyalty Program & Rewards
Featured images gallery
Maximize retention with flexible loyalty rewards, points, referrals, VIP tiers, membership, and POS
Joy delivers a continuously updated platform that never limits how you want to design, build, or integrate your loyalty programs. Joy provides highly customizable, unrestricted rewards, VIP tiers, referrals, gamification & on-brand loyalty experience across 30+ touchpoints. With Joy, you own ultimate control over loyalty: limitless high-engaging loyalty rewards & point rules, unique brand experience & superior customer retention. All is proved with Joy's advanced analytics & actionable insights
- Unlimited points rewards: Earn loyalty points for purchases & social engagement
- Design on-brand loyalty experiences across 30+ customizable touchpoints
- Personalize loyalty with VIP tiers & membership: Exclusive perks & rewards
- Extensive integrations: POS extension, checkout redemptions, developer toolkit
- Dedicated support: 24/7 live chat, dedicated Account Manager
- Popular with stores like yours
- Based in United States
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English, Spanish, Italian, French, Japanese, and German
Works with
- Shopify POS
- Checkout
- Customer accounts
- Shopify Flow
- Klaviyo: Email Marketing & SMS
- Judge.me Product Reviews App
- Omnisend Email Marketing & SMS
- Loox ‑ Visual Product Reviews
- Gorgias: Helpdesk, Chat & FAQ
- 25+ Integrations
Categories
Program types
Discount types
Pricing
Starter
Free
- Basic points program
- Referral program
- Loyalty widget & basic branding
- Live chat support
- 150 monthly free orders
Essential
$24.99 / month
500 monthly free orders, then +$15 per 100 additional orders
- Complete points programs
- Dedicated loyalty page
- Analytics & reports
- Point expiration
- Shopify Flow and 30+ integrations
14-day free trial
Advanced
$99 / month
2,000 monthly free orders, then +$10 per 100 additional order
- VIP tier, B2B tier & membership
- Loyalty rule engine: bonus point & more
- Redeem in cart drawer
- Loyalty account (Shopify UI)
- Automated translation
- POS loyalty extension
14-day free trial
Ultimate
$499 / month
7,000 monthly free orders, then +$5 per 100 additional order
- Dynamic point expiration
- Checkout loyalty extensions
- Developer toolkit
- Headless commerce (Hydrogen)
- White-glove onboarding
- Priority support
- On-demand development
- Scalable loyalty solutions
30-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (1,524)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this loyalty program for its cost-effective pricing and comprehensive features, including points-based rewards, VIP tiers, and referral programs. They praise its intuitive setup, seamless Shopify integration, and customizable options that enhance customer engagement and retention. The free version is notably feature-rich. Merchants also appreciate the reliable performance and responsive, real-time chat support, making it a valuable tool for driving business growth.
We have been using Joy Loyalty for a few years now. It is not only feature rich but increadibly easy to adapt to our business.
The support from the team has been incredible, special shout out to Hana for assisting with some integration issues I was having.
Highly recommend for Omnichannel (Online+PoS) sellers.
Hi there,
Thank you so much for your wonderful review. We’re thrilled to hear that Joy Loyalty has been serving your business well over the years and that our features fit smoothly into your Omnichannel setup. Your kind words about our support and especially about Hana mean a lot to us — we’ll be sure to share your feedback with her and the whole team.
We truly appreciate your continued trust and recommendation. Please don’t hesitate to reach out anytime if you need further assistance or want to explore more features to enhance your loyalty program.
Best regards,
Joy Support Team
Joy has been a helpful tool in our campaigns. Their customer support is consistently exceptional, and a special thanks to Abby for her thorough assistance in our recent rewards program.
Hi there,
Thank you so much for your kind feedback! We’re delighted to hear that Joy Loyalty has been a helpful tool for your campaigns and that our customer support has met your expectations.
A special thank-you for mentioning Abby — she’ll be thrilled to know her assistance made a positive difference in your recent rewards program.
Best regards,
Joy Team
Original Review Nov 16th: (updated below)
I spent $1000 USD on a joke. the customer service is nice enough and tries, but what kind of system can't even calculate the number of members in a membership tier correctly and the search bar for the customer list page doesn't even work. Seriously, I don't even know what to say.
I'm willing to change my review if things get fixed but i'm honestly just so frutrasted right now by the amount of time I've wasted on getting basic things done here.
Nov 24 - Update:
After 2 weeks of back and forth with the team, the majority of issues have been fixed.
I did hope for an easier onboarding process though, it might have saved everyone a bit of grief, but I 100% want to acknowledge to how responsive the team was and did try to be helpful, and for that we are definitely appreciate of.
We just launched the programme last week so we'll see how things go.
Update 2/12/25:
Thank you very much for sharing an update and for acknowledging the work our team has been doing over the past two weeks. We're glad to hear that the majority of the issues have now been resolved and that your programme has successfully launched.
Our team will continue to keep a close eye on your setup to ensure everything runs steadily. If anything comes up or if you need further adjustments along the way, please feel free to reach out. We're always here to support you.
______________________________________________
Hi SHEER Team,
Thank you for taking the time to share this feedback. We're very sorry for the frustration you experienced and we understand how disappointing it is when the core features you rely on do not work as expected.
Our team has reviewed your case in detail and several issues have now been resolved, including the customer search function and the incorrect VIP member count caused by past orders not being synced. We have also provided a full launch checklist to ensure your loyalty program runs smoothly moving forward via your email.
We truly appreciate your patience while working with us on these fixes. If there is anything else that does not match your expectations or if you would like help optimizing your program settings, our team is always ready to assist.
Thank you again for giving us the opportunity to improve.
Best regards,
Joy Loyalty Team
Support
App support provided by Joy Loyalty Program & Rewards.
Resources
Developer
Launched
June 28, 2021
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner, content providers
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
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Store owner
Name, email address, phone number, physical address
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Content providers
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, store credit, store analytics, companies and company locations, Shopify Functions, Online Store, Shopify admin
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Edit customers
Customer data or browsing behavior
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Edit products
Products, publications of products on sales channels, product listings, or collections
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Edit orders
Draft orders, all order details, or returns
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View and Sync Discounts
Discount codes and promotions
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Edit store credit
Store credit accounts or store credit account transactions
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Edit store analytics
Pixels
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View companies and company locations
Companies
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Edit Shopify Functions
Cart and checkout validations
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Edit your Online Store
Pages on your Online Store, script tags in your Online Store, or theme
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Edit Shopify admin
Files
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Edit other data
Price rules or translations
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