Joy: Rewards & Loyalty Program

Joy: Rewards & Loyalty Program

Pricing
Free plan available. Free trial available.
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes
Rating
4.9 (1,737)
Developer
Joy Loyalty

Did you know: Joy has 24/7 support until you get what you want, for a wonderful customer experience

The loyalty landscape has evolved, and so has Joy’s approach to loyalty programs. Joy offers a fresh take on Loyalty Programs, Rewards & Referrals, introducing innovative features like Milestone rewards and advanced Tiers Perks, which automatically apply discounts without the need for manual redemption. With our extensive experience in ecommerce, we’ve refined the best practices and brought them to Shopify. Plus, our POS extension is designed to deliver a seamless and intuitive experience.

The loyalty landscape has evolved, and so has Joy’s approach to loyalty programs. Joy offers a fresh take on Loyalty Programs, Rewards & Referrals, introducing innovative features like Milestone rewards and advanced Tiers Perks, which automatically apply discounts without the need for manual redemption. With our extensive experience in ecommerce, we’ve refined the best practices and brought them to Shopify. Plus, our POS extension is designed to deliver a seamless and intuitive experience. more
  • Purchasing Reward by points, Milestone rewards, Referrals, Social following etc.
  • Tier Perks: Auto discounts (with combination settings), available online and POS
  • Stackable/Combinable discounts with your stores, increasing conversion rate
  • POS and POS Pro extension, a seamless experience for Online and Offline stores
  • Loyalty Page generator, built-in emails notification and automation in all plans
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes

Languages

English

Works with

Shopify Flow, Shopify POS, Checkout, POS, Transcy, Judge.me, Klaviyo, Loox, Product reviews

Program types

Reward programs, Memberships, VIP tiers, Referrals, Subscriptions, Gift card programs, Cash back programs, Custom programs

Rewards you can offer

Points, Discounts, Coupons, Gifts, Cash back, POS rewards, Shipping rates, Free shipping, Free products, Exclusive access, Membership perks, Events, Badges, Custom rewards

Discount types

Discount codes, Coupons, Tiered pricing, Flat discounts, Percentage discounts, Bulk discounts, Free shipping, Shipping rates, Cart discounts, Checkout discounts, Gifts, Rewards, Limited time offers, Pop-ups, Banners, Custom discounts

Managing discounts

Import and export, Custom code, Campaigns, Triggers and rules, Discount stacking, Automations, Segmentation, Tagging, Tracking, Reporting, Analytics, APIs and webhooks

Pricing

Starter Plan

Free

  • Unlimited Referrals
  • Loyalty Page
  • Include 150 Free orders per month
  • Point program: Sign Up, Place Order
  • Redeem programs
  • Basic Integration

Professional

$24.99 / month

Include 500 monthly free orders, with option for 1000 order and POS features ($15 more - optional)

  • All in Free Plan
  • $15 for 1000 Free Orders+POS (optional)
  • VIP Tiers
  • Customizable Emails
  • All Points and Redeem Programs
  • Retention Analytics

14-day free trial

Advanced Plan

$99 / month

Include 2000 monthly free orders. $10 per 100 additional order (negotiable).

  • All in the Professional Plan
  • POS extension enabled
  • Automatic discount for tiers
  • Milestone rewards
  • Loyalty campaigns & more logic

14-day free trial

Enterprise Plan

$499 / month

Include 7,000 monthly free orders. $5 per 100 additional order (negotiable).

  • Headless Commerce (Hydrogen)
  • API & Webhooks
  • Advanced Integrations
  • On demand development
  • Priority support

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (1,737)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this loyalty program for its generous free tier and cost-effectiveness, enhancing customer loyalty and engagement. It features a user-friendly interface with customizable rewards and loyalty points, and integrates seamlessly with POS systems for improved online and in-store experiences. Exceptional customer support, particularly from staff members like Tiana, Hana, and Audrey, is frequently praised for responsiveness and effectiveness in resolving technical issues quickly. Merchants express confidence in the app's ability to boost business operations and customer satisfaction.

Edited August 15, 2024

Tiana was super helpful in getting our new theme's Loyalty Point page all set-up! I was having trouble with being able to add the blocks and she quickly got them in there and was very kind. Love this app.

Follow-up: I needed help again, shocker! lol! Hana was so kind and quick with providing some custom coding to make the widget work on my page. Thank you so much!

Bea's Bayou Skincare
United States
About 1 year using the app
Joy Loyalty replied September 5, 2024

Thank you for your wonderful feedback! We're delighted to hear that Tiana was able to assist you with setting up the Loyalty Point page and that Hana provided quick and helpful support with the custom coding for the widget.

We’re thrilled that you love the app and that our team could make your experience a positive one. If you need any more help or have further questions, please don’t hesitate to reach out.

Thank you for your continued support!

September 19, 2024

Alyssa was wonderful! Very patient and helped me with all 10 questions I had. The support team immediately jumped in to fix an issue I was having in my store. So glad to be using this for my rewards program. I have used several others in the past and this one is wonderful for the cost and the support you receive.

godoggiestyle
United States
Over 1 year using the app
Joy Loyalty replied September 25, 2024

Thank you so much for your wonderful review! We're thrilled to hear that Alyssa was able to assist you patiently and address all your questions. Our support team is always here to help, and it's great to know you found our rewards program beneficial. We appreciate your feedback and are glad you chose us over other options. If you ever need anything else, don’t hesitate to reach out. Happy rewarding!

September 16, 2024

Been working with Joy multiple months now. We have been very satisfied with how things work here, including the seamless POS experience.
Today we had some issues with changing layout of the app and Lydia was quick to respond and walk us through the process. Great experience!

Happy Earth Tea
United States
11 months using the app
Joy Loyalty replied September 18, 2024

Thank you so much for your kind review! We're thrilled to hear that you've been satisfied with Joy over the past few months and that the POS experience has been seamless for you.

We're also glad that Lydia was able to assist you quickly with the layout changes. If you ever need further help or have any other questions, please don't hesitate to reach out. We're always here to ensure you have a great experience!

Thanks again for your support!

Support

Joy Loyalty can answer any questions you have about Joy: Rewards & Loyalty Program.

Developer

Launched

June 28, 2021

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