Joy: Rewards & Loyalty Program

Joy: Rewards & Loyalty Program

Built for Shopify
Pricing
Free plan available. Free trial available.
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes
Rating
4.9 (1,566)

Install Joy for Acquisition, Retention and Reactivation + 24/7 SUPPORT UNTIL YOU GET WHAT YOU WANT

Transform your online store with Joy, a streamlined tool designed for speed and ease of use. Joy enables you to effortlessly set up loyalty programs, VIP tiers, and rewards for customer actions, making your shop more engaging. It's compatible with Point of Sale (POS) systems for a smooth in-store and online experience. Plus, Joy's automated email notifications and app integrations keep your customers connected and happy. Start making shopping joyful with Joy today!

Transform your online store with Joy, a streamlined tool designed for speed and ease of use. Joy enables you to effortlessly set up loyalty programs, VIP tiers, and rewards for customer actions, making your shop more engaging. It's compatible with Point of Sale (POS) systems for a smooth in-store and online experience. Plus, Joy's automated email notifications and app integrations keep your customers connected and happy. Start making shopping joyful with Joy today! more
  • Rewards for: Signup, Place Orders, Review, Social Follow & many more
  • Manage your Customer Tiers, Points and Missions, with export and import data
  • Stackable/Combinable discounts with your stores, increasing conversion rate
  • POS and POS Pro extension, a seamless experience for Online and Offline stores
  • Loyalty Page generator, built-in emails notification and automation in all plans
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes

Program types

Cash back programs, Custom programs, Gift card programs, Memberships, Referrals, Reward programs, Subscriptions, VIP tiers

Rewards you can offer

Badges, Cash back, Coupons, Discounts, Events, Free products, Free shipping, Gift cards, Gifts, Membership perks, Points, POS rewards, Shipping rates

Discount types

Banners, Bulk discounts, Cart discounts, Checkout discounts, Coupons, Cross-sell discounts, Custom discounts, Discount codes, Fixed pricing, Flat discounts, Free shipping, Gifts, Limited time offers, Percentage discounts, Pop-ups, Rewards, Shipping rates

Managing discounts

Analytics, APIs and webhooks, Automations, Campaigns, Custom code, Discount stacking, Import and export, Reporting, Segmentation, Tagging, Targeting, Templates, Tracking, Triggers and rules

Launched

June 28, 2021

Languages

English

Works with

Shopify Flow, Shopify POS, Checkout, POS, Transcy, Judge.me, Klaviyo, Loox, Product reviews

Pricing

Starter Plan

Free

  • Loyalty Page Generator
  • Up to 150 Free orders / month
  • Point program: Sign Up, Place Order
  • Redeem programs
  • Custom emails
  • Basic Integration

Professional

$24.99 / month

Up to 500 monthly free orders. $15 per 100 additional order (negotiable).

  • All in Free Plan
  • Up to 500 free Orders
  • Translation
  • VIP Tiers
  • Customizable Emails
  • Unlimited Points and Redeem Programs
  • Retention Analytics

14-day free trial

Professional + POS

$39.99 / month

Up to 1000 monthly free orders. $15 per 100 additional order (negotiable).

  • All in the Professional Plan
  • POS extension enabled
  • Redeem points on POS
  • Redeem coupons on POS
  • Add customer birthday on POS

14-day free trial

Enterprise Plan

$499 / month

Up to 7,000 monthly free orders. $5 per 100 additional order (negotiable).

  • Headless Commerce (Hydrogen)
  • API & Webhooks
  • Advanced Integrations
  • On demand development
  • Priority support

Starter Plan

Free

  • Loyalty Page Generator
  • Up to 150 Free orders / month
  • Point program: Sign Up, Place Order
  • Redeem programs
  • Custom emails
  • Basic Integration

Professional

$24.99 / month

Up to 500 monthly free orders. $15 per 100 additional order (negotiable).

  • All in Free Plan
  • Up to 500 free Orders
  • Translation
  • VIP Tiers
  • Customizable Emails
  • Unlimited Points and Redeem Programs
  • Retention Analytics

14-day free trial

Professional + POS

$39.99 / month

Up to 1000 monthly free orders. $15 per 100 additional order (negotiable).

  • All in the Professional Plan
  • POS extension enabled
  • Redeem points on POS
  • Redeem coupons on POS
  • Add customer birthday on POS

14-day free trial

Enterprise Plan

$499 / month

Up to 7,000 monthly free orders. $5 per 100 additional order (negotiable).

  • Headless Commerce (Hydrogen)
  • API & Webhooks
  • Advanced Integrations
  • On demand development
  • Priority support

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (1,566)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its affordability, ease of use, and seamless rewards management. They value its customization options, referral program, and customer balance downloads. The customer service is often praised for its responsiveness, with team members frequently recognized for their assistance. Merchants report increased customer engagement and retention due to the app's features. Its tracking and reporting capabilities are also appreciated. Some suggest improvements like points activity downloads and scheduled customer balance backups.

June 6, 2024

First time using a point system and had a lot of questions about the programs, tiers and how the discounts can be combined and used. Thankfully Tiana was very helpful and patient and managed to explain and give all the needed information and details!

Yumiko Europe
Germany
4 months using the app
June 2, 2024

We absolutely love this app for our shop! It is one of the few apps that plays nicely with our theme and runs smoothly! Joy's customer service team is extensive and absolutely amazing!! We are extremely happy with their knowledge and efficiency! We'd like to give a shout out to Tiana, Sunny, Hana, Lydia, Liz, Pamela, Tracy, Emily, and Prakash! They have helped us tremendously and we are so grateful for their support! The app looks amazing and can totally be customized to match the look and feel of your shop! We have nothing but positive things to say about this app! It's totally worth downloading!! Thank you Joy...you have brought our business so much JOY!! :D

Digital Craft Supplies
United States
3 months using the app
April 26, 2024

The developer makes it seem like they plan to add new features, but they rarely add anything real. We have been using this for almost 2 years, and they have had the "Coming Soon" flag on a "Points Expiration" notification that whole time.

The ability of this app is minimal in the function of a rewards program and will keep your ideas just as small. For instance, even though they have a referral program, you cannot offer points for it only straight discounts.

If all you want is points when they buy, and the ability to offer discounts against those points, this handles that. Give out some points on a persons birthday too woohoo.

HoseWarehouse
United States
Over 1 year using the app

Support

Joy Loyalty (Avada) can answer any questions you have about Joy: Rewards & Loyalty Program.

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