Reviews (735)

Overall rating
4.6
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface, making it ideal for beginners in dropshipping. It offers a wide range of high-quality beauty products and features custom branding tools for enhancing brand visibility. The app integrates seamlessly with Shopify, supports efficient order management, and provides responsive customer support. Fast shipping, affordable pricing, and cruelty-free product options are also highlighted, helping merchants scale their businesses effectively.

July 7, 2024

Nice products

My Store
Pakistan
About 2 months using the app
Innovation Labs. replied July 22, 2024

Thank you so much for your fantastic feedback! We're thrilled to hear that you find our products awesome. Your satisfaction is our top priority, and it's incredibly rewarding to know that we're meeting your expectations.

If you have any suggestions or ideas on how we can make your experience even better, please don't hesitate to share them with us. We're always looking for ways to improve and innovate.

Thank you once again for your support and for being a valued customer. We look forward to continuing to serve you!

May 20, 2024

Easy use and Premium is not expensive and i like the products

My Store
Greece
3 months using the app
Innovation Labs. replied May 25, 2024

Thank you so much for your feedback! We're thrilled to hear that you find our product easy to use and that you appreciate the value of our premium offering. Our team works hard to ensure a seamless and user-friendly experience, and it's wonderful to know that our efforts are making a positive impact.

If you have any suggestions or further feedback, please don't hesitate to share. We're always looking for ways to improve and ensure our users have the best possible experience.

November 3, 2024

Very exited about working with Makeup Beauty dropshipping app

My Store
Netherlands
Innovation Labs. replied November 5, 2024

Thank you for sharing your excitement! We're thrilled to have you onboard and can’t wait to see how the app supports your journey in the beauty industry.

August 20, 2024

so baaaaaaaaaaaaaaaaaaaaaaad bad f****kkkk

Arrizota
United Kingdom
15 days using the app
Innovation Labs. replied August 25, 2024

Thank you for taking the time to leave a review. We're sorry to hear that your experience with us didn't meet your expectations. Unfortunately, without more information about what happened, it's difficult for us to know how to improve. If you're willing, please feel free to reach out to us directly and share your concerns with us. Your feedback is valuable to us, and we're committed to providing the best possible service to our customers. We hope to have the opportunity to make things right in the future. Please reach out to us via email at support@jubilee.beauty

Edited August 6, 2024

I did respond! It’s simple: just stop charging my credit card, please. I’ve already contacted Rochelle (Customer Support Manager) on 07/09/24, 07/10/24, 07/16/24, and 07/23/24, but Jubilee is still charging me! To make matters worse, every time you charge my credit card, I have to call the credit card company, and they say they need to issue a new card with a new number. It’s a huge hassle...PLEASE STOP IT!!!

Initial review:

I strongly advise against using the Jubilee.beauty Shopify App. Our experience with their service has been nothing short of frustrating and disappointing.

We initially signed up for their free trial to test the app’s features. However, even after confirming with their attendant Rochelle via chat that the trial was canceled, they continued to charge my credit card. Despite multiple attempts to contact them, we received no response whatsoever.

This demonstrates a clear lack of integrity and extremely poor customer service. They not only failed to honor the cancellation but also ignored our subsequent inquiries. If you value your time and money, avoid Jubilee.beauty Shopify App at all costs. There are plenty of other options available that provide reliable service and respect their customers.

Breezefy
United States
About 13 hours using the app
Innovation Labs. replied July 22, 2024

Hi! We have reached out to you via email. Please respond so we can resolve this for you as soon as possible. Thank you.

March 15, 2024

So far, so good. Ill give another review once I get a chance to use Jubilee.

BEAUTY HAUS
United States
3 months using the app
Innovation Labs. replied May 25, 2024

Thank you for your feedback! We're glad you like the service! Feel free to reach out to us at support@jubilee.beauty of you have any questions!

October 20, 2024

这个就是炸骗,30天炸骗29美元。而且在后台找不到注消。
This is a scam, 30 days of scamming 29 dollars. And I can't find the cancellation in the background.

brothergu
China
About 1 hour using the app
Innovation Labs. replied October 21, 2024

Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience did not meet your expectations. We aim to provide the best service and products to our customers. If you could share more about what went wrong, we would greatly appreciate it. Your insights will help us improve. Please reach out to us directly at support@felex.co, and we’ll do our best to resolve the issue.

April 24, 2024

Rochelle provided superb customer service, she was quick, efficient, and ensured a high level of customer satisfaction. Excellent service!

Zelogic
United Arab Emirates
30 days using the app
Innovation Labs. replied May 25, 2024

Thank you so much for your kind words! We're thrilled to hear that you're enjoying our service and you're getting the support you need! Your positive feedback means the world to us and motivates our team to continue delivering the best experience possible.

October 31, 2024

Great!!

3DD - 3 Day Deals
Australia
10 minutes using the app
Innovation Labs. replied November 1, 2024

Thanks for the enthusiasm! We're thrilled to hear you think the app is great!

Edited July 30, 2024

Ho chiesto aiuto in quanto non avevo attivato nessun abbonamento. L'assistenza ha provveduto ad aiutarmi e a rimborsarmi.
Dialogo veloce ed efficace .

J♡G Sisters Glamour
Italy
13 days using the app
Innovation Labs. replied August 8, 2024

Merci d'avoir partagé votre expérience positive avec nous ! Nous sommes ravis d'apprendre que notre équipe d'assistance a pu vous aider rapidement et efficacement à résoudre votre problème d'abonnement.

Nous nous efforçons toujours de fournir un service rapide et efficace à nos clients, et c'est merveilleux de savoir que nous avons pu répondre à vos attentes. Votre satisfaction est notre priorité absolue, et vos commentaires nous encouragent à continuer à vous offrir le meilleur support possible.

Si vous avez d'autres questions ou si vous avez besoin d'aide à l'avenir, n'hésitez pas à nous contacter. Nous sommes là pour vous aider !

Merci d'avoir choisi Jubilee.