Reviews (739)

Overall rating
4.6
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, diverse high-quality beauty products, and custom branding options. It integrates seamlessly with Shopify, supporting efficient product and order management. The dropshipping model helps reduce overhead by eliminating inventory needs. Merchants also value the reasonable pricing, supportive customer service, fast shipping, and rigorous product safety standards, all contributing to business growth and customer trust.

December 9, 2024

The app seems fine enough. I wouldn't normally rate the app, because it is just not a fit for what I need, but I need to leave a review about how ridiculous the cancellation process is. You should not need to fill out a survey, create a password, enter the password, enter a special code, then "confirm cancellation" multiple times in order to cancel a free trial that requires a CC.

Journey Bikes
United States
About 2 hours using the app
Innovation Labs. replied December 11, 2024

Thank you for sharing your thoughts. While we're glad you find the app fine overall, we’re sorry to hear about your frustration with the cancellation process. Feedback like yours is invaluable in helping us improve. We'll make sure to pass this along to our team for review. Our team has already reached out to you to sort any issues. Thank you!

April 28, 2024

I’m new to this sub so this is my favorite thing

My Store
United Arab Emirates
2 minutes using the app
Innovation Labs. replied May 25, 2024

Thank you for your feedback! We're glad you like the service! Feel free to reach out to us at support@jubilee.beauty of you have any questions!

January 24, 2023

Just signed up wish me luck! (New customer) so, not sure what to think yet, but it's a beautiful concept *.*

Witchezintocraftz
United States
2 months using the app
Innovation Labs. replied February 18, 2023

Hi there! Rochelle here. I send you an email. Please reach out to me at support@jubilee.beauty so I can help you get started!

January 16, 2023

Not sure yet, have yet to figure out ordering, but will leave feedback once order is processed and I see how it goes

BEAUTYLAX
United States
24 days using the app
Innovation Labs. replied February 13, 2023

Hi there! Hope all is well! I sent you an email. Please reach out to us so I can help you with your concern! - Rochelle

September 8, 2024

ok

Elixoils
United States
10 minutes using the app
Innovation Labs. replied September 16, 2024

Thanks for taking the time to review Jubilee! We're sorry to hear that our app didn't quite meet your expectations. Can you please let us know what specifically was missing or what you didn't like? We're committed to continuous improvement and would love to hear your feedback. We're constantly working on new features and updates to make our app better, so your input is invaluable. Let's work together to make Jubilee an amazing app for everyone!

November 25, 2022

it help out a bit for someone who just starting off with wanna to built a online website store it help me a bit

Heavens Boutique
United States
13 days using the app
Innovation Labs. replied November 26, 2022

Thank you for your feedback. Please reach out to us at support@jubilee.beauty so we can help you achieve success with your own brand -Rochelle

January 21, 2023

Fun and easy and the free 14 day trial is a real game changer. I'd recommend jubilee to anyone looking to upgrade

Collett Cosmetics
United States
12 days using the app
Innovation Labs. replied February 14, 2023

Hi there! Hope all is well! I sent you a message. Please reach out to me at support@jubilee.beauty so I can help you. -Rochelle

January 27, 2023

very good app and products are so good and good quality sk you can work with this app and you can earn money

Chez Bharote
France
5 days using the app
Innovation Labs. replied February 14, 2023

Hi there! I sent you an email! Please reach out to me at support@jubilee.beauty so I can help you. - Rochelle

January 23, 2023

only US users are allowed, but it will not show before you paid. Now I have to find where to cancel to stop it and continue to charge the money.

INCORD
United Kingdom
4 days using the app
Innovation Labs. replied February 14, 2023

Hi there! I sent you a message via your store. Please reach out to me at support@jubilee.beauty so I can assist you with this. - Rochelle

January 30, 2023

It’s not a bag app it’s pretty good and easy to use. Hope to sell more and more each time and everytime

My Store
United States
About 10 hours using the app
Innovation Labs. replied February 1, 2023

Hi! We have new products uploaded to the platform! Please reach out to us at support@jubilee.beauty so I can help you get started! -Rochelle