Reviews (668)

Overall rating
4.6
Counts per rating level
  • 77% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its commitment to quality and safety in beauty products, enhancing brand reputation. It supports scalability with a diverse range of high-quality, cruelty-free cosmetics, requiring no large initial investments. The app is user-friendly with seamless Shopify integration, efficient order management, and features for custom branding, making product personalization quick and easy. Merchants also praise the exceptional customer support, particularly highlighting the responsiveness of support personnel like Rochelle.

April 28, 2024

I’m new to this sub so this is my favorite thing

My Store
United Arab Emirates
About 2 months using the app
Innovation Labs. replied May 25, 2024

Thank you for your feedback! We're glad you like the service! Feel free to reach out to us at support@jubilee.beauty of you have any questions!

September 8, 2024

ok

Elixoils
United States
43 minutes using the app
Innovation Labs. replied September 16, 2024

Thanks for taking the time to review Jubilee! We're sorry to hear that our app didn't quite meet your expectations. Can you please let us know what specifically was missing or what you didn't like? We're committed to continuous improvement and would love to hear your feedback. We're constantly working on new features and updates to make our app better, so your input is invaluable. Let's work together to make Jubilee an amazing app for everyone!

January 29, 2023

nice option for branding your own cosmetics line. Would be better if there was a more extensive assortment of products

SL Treasures
United States
9 months using the app
Innovation Labs. replied February 1, 2023

Hi there! We have added new products to the platform! Please reach out to us at support@jubilee.beauty so I can further assist you. -Rochelle

November 25, 2022

it help out a bit for someone who just starting off with wanna to built a online website store it help me a bit

Heavens Boutique
United States
9 months using the app
Innovation Labs. replied November 26, 2022

Thank you for your feedback. Please reach out to us at support@jubilee.beauty so we can help you achieve success with your own brand -Rochelle

January 24, 2023

Just signed up wish me luck! (New customer) so, not sure what to think yet, but it's a beautiful concept *.*

Witchezintocraftz
United States
6 months using the app
Innovation Labs. replied February 18, 2023

Hi there! Rochelle here. I send you an email. Please reach out to me at support@jubilee.beauty so I can help you get started!

January 23, 2023

only US users are allowed, but it will not show before you paid. Now I have to find where to cancel to stop it and continue to charge the money.

INCORD
United Kingdom
5 months using the app
Innovation Labs. replied February 14, 2023

Hi there! I sent you a message via your store. Please reach out to me at support@jubilee.beauty so I can assist you with this. - Rochelle

February 3, 2023

I'm just starting out and I've got a chance to win money. Looks like a cool app kinda pricey tho..
Thanks. Ksmith.

Keno's
United States
4 months using the app
Innovation Labs. replied February 3, 2023

Thank you for your feedback! I sent you a message via your store. You may reach out to me at support@jubilee.beauty and I would love to help you get started! -Rochelle

March 6, 2023

Just getting started, so far so good. I'll leave an update in a few weeks. Just added some products. I wish I could see the branding on other types of products. I also thought my logo would be on the product. Unless I haven't figured that out yet.

Ebon Lux
United States
4 months using the app
Innovation Labs. replied March 7, 2023

I would love to help you get started! Please respond to my email or reach out to me at support@jubilee.beauty so I can help you with branding. :)

-Rochelle

Edited January 27, 2023

So far I havent been able to add products to my store because it wants me to pay, when it says free. Not free

Jenesis
United States
4 months using the app
Innovation Labs. replied February 1, 2023

Hi, let me help you get started! Reach out to me at support@jubilee.beauty so I can provide you with a 14 days trial for free! -Rochelle

February 5, 2023

It easy to select product It would help if you had samples. Please let me know if you can send Samples.

CRESCENDUM
United States
3 months using the app
Innovation Labs. replied February 8, 2023

Hi there! We can definitely send samples. Please reach out to me at support@jubilee.beauty so I can help you with that. -Rochelle