Overall rating
4.7
Counts per rating level
  • 76% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and customizable product range. It enables merchants to create their own cosmetics brand without handling inventory or shipping. The design tools for product customization and responsive customer service are highly praised. The app partners with reliable US suppliers for high-quality, white label dropshipping products with no minimum order. Some merchants desire more product variety and logo customization options. The free plan does not include branding. The app is valued for its simplicity, quality, and support.

October 22, 2023

I recently had the pleasure of using Jubilee's online service, and I can't express enough how impressed I am with the level of assistance I received. In particular, I want to give a huge shoutout to Rochelle for her outstanding support.

Navigating online services can sometimes be challenging, but Rochelle made the entire process a breeze. She was not only highly knowledgeable about Jubilee's offerings but also incredibly patient and accommodating. Her commitment to ensuring I had a seamless experience was evident in every interaction.

Rochelle took the time to address all my questions and concerns, providing clear and detailed responses. She offered guidance that was both helpful and personalized, making me feel like a valued customer. Her professionalism and dedication to customer satisfaction were truly exceptional.

I found the Jubilee online service to be efficient and user-friendly, and Rochelle's assistance elevated the experience to a whole new level. Her dedication to her role is commendable, and she left me with a positive impression of Jubilee.

I highly recommend Jubilee's online service to anyone seeking an excellent online experience. If you have the opportunity, reach out to Rochelle for assistance - you won't be disappointed. Thank you, Jubilee, and thank you, Rochelle, for making my experience with your online service outstanding!

Beauté
United States
2 months using the app
Edited October 27, 2023

A complete disappointment. From hidden charges to unresponsive support, this app is a nightmare. Stay far, far away, without a doubt, the worst app I've ever encountered in my experience. I can't emphasize enough how important it is for anyone considering it to stay away. From the outset, it's a recipe for disappointment.
The issues I've faced with Jubilee Cosmetics and Makeup are countless. The most glaring problem is the complete lack of transparency in their billing practices. They somehow managed to charge me without warning or reason, leaving me utterly furious. This is not how any reputable app should operate.
Furthermore, their customer support is nothing short of a nightmare. When I needed assistance or had concerns, they were unresponsive and appeared to actively avoid addressing my issues. It's incredibly frustrating to have to deal with a support team that's more interested in avoiding problems than solving them.
In the end, I can't stress enough that no one should use Jubilee Cosmetics and Makeup. It's a headache waiting to happen, and there are far better alternatives out there. Save yourself the trouble and look elsewhere for a more reliable and transparent solution.

My Store
France
12 days using the app
October 2, 2023

Excellent Customer Support from Jubilee Company:

Rochelle from the customer support team at Jubilee was very helpful and friendly. Her communication was exceptionally professional and full of positive energy. She was able to respond quickly to my inquiries and provided me with all the necessary information. Thanks to Rochelle from Jubilee's customer support, I felt very supported and satisfied with her approach. Her effort to seek my feedback shows that she cares about customer satisfaction. I thank Rochelle from Jubilee's customer support for excellent service and highly recommend her to other customers!

Martin, CEO of Sonder Fusion

Rating: 5/5 ⭐️

Sonder Fusion
Czechia
21 days using the app
September 27, 2023

Recommend this app. overall great experience. lots to learn and lots of help available as well.

My Store
United States
18 days using the app
October 17, 2023

just starting out but super excited with what is all offered

Praying Woman Boutique
United States
9 days using the app
August 24, 2023

I'm glad to share my thoughts on this fantastic private label dropshipping manufacturer. Their services are truly exceptional. From high-quality products to seamless order fulfillment, they consistently exceed expectations. Their attention to detail in branding and customization is impressive, and their communication throughout the process is top-notch. Working with them has been a game-changer for my business, and I highly recommend them to anyone looking for a reliable and professional partner in the world of dropshipping.

Sanita Cosmetics
United States
3 months using the app
September 27, 2023

This is a great platform to use to introduce customers to your unique brand and is easy to navigate to add products for your e-commerce enterprise...

Global Market Hub
United States
About 2 months using the app
October 23, 2023

its a great experience in doing business with these people

TRENDYTALESGO LTD
United Kingdom
14 days using the app
August 25, 2023

Its just wonderful! Recommend it! This is something that anyone could do and make money of, especially since u can use your own brand.

Nordologi
Norway
22 days using the app
Innovation Labs. replied October 5, 2023

I'm glad you like the idea! :)

I would love to tell you more about the best-selling products and how you can maximize creating your own brand!

Please do not hesitate to reach out to us at support@jubilee.beauty anytime!

-Rochelle

October 22, 2023

Amazing set up. So easy to use and would recommend to all start ups

Bespoke Copenhagen
Denmark
16 days using the app