Reviews (739)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly interface, diverse high-quality beauty products, and custom branding options. It integrates seamlessly with Shopify, supporting efficient product and order management. The dropshipping model helps reduce overhead by eliminating inventory needs. Merchants also value the reasonable pricing, supportive customer service, fast shipping, and rigorous product safety standards, all contributing to business growth and customer trust.
Refine
-
By rating
HELLO MY NAME IS magusta i install this app in 8 october last here and i unintalled this app 9 october because i dont like it and after every month this app charge on my credit card $30 every month the bank say me the scam try to get money on my account please stop ok this app is scammer please dont install in your shopify store
We're sad to hear about your experience. Our team has reached out to you via email to sort any unresolved issues. Looking forward to resolving this with you.
the fact that you HAVE to give them your credit card information just to look at what products they offer ( and there aren't that many of them) is ridiculous. Then when you try to unsubscribe, it is a 5 to 10 minute process with tons of popups, being asked over and over if you are sure you want to cancel, being required to imput your password twice and type CONFIRM as well as telling them exactly ...
Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience did not meet your expectations. We aim to provide the best service and ...
I do not recommend this app or any app from the brand / company Innovation Labs.
They bait and switch you with the pricing on the Shopify pages. They say free and then rope you into subscribing. No way to even view their products without subscription.
I'd give -10 stars if I could for your team being snakes on the pricing. Shame on you.
We’re sorry to hear about your experience. Transparency and user satisfaction are priorities for us, and we take your feedback seriously. We'd like to sort this out and one ...
I was try a trial with them and they ask me to put my debit card to confirm trial , my trial ended and i didn’t subscribe to any plan , but they try about 4 or 5 times to withdraw subscription fees , when i contact them to slove this issu they tell me that i have a subscription but i prove that i haven’t any active subscription on my account with a screen shot , then they till me they will cancel ...
I sincerely apologize for the frustration you’ve experienced regarding your subscription fees. Unfortunately, we couldn’t find an email related to the information you ...
Still waiting for someone to get in touch with me! I am waiting to be contacted, per your response below. 21 days and counting with no resolution.
Over a week and no resolution. I have a paid customer waiting to get products that has not shipped, no communication since last week Wednesday 7/24. This person Rowell was in communication, but seems to have fell off of the map. Disturbingly, part of ...
I sincerely apologize for the frustration and inconvenience you have experienced with Jubilee. Your feedback is extremely important to us, and I want to assure you that we ...
I canceled my subscription and and still got charged my credit. It is really uncomfortable to find a contact number. I emailed but I didn't get right answer. please refund my subscription fee asap.
I'm so sorry to hear that you had a negative experience with our service. We apologize for the mistake with your subscription cancellation and the subsequent charge to your ...
It appears that they're illegally using your personal data, an unauthorized login was attempted to one of my emails, and shortly after (30 mins) I received a fake customer service email from them to that exact email address. Beware
I have reached out to you via email. Please response so we can resolve this for you. Thank you!
We initially found this app to be full of glitches, especially when first installed. Moreover, it forces users to choose a plan before they can fully explore its features, which I find rather shady. The app advertises a free plan, but it doesn't seem to be accessible during the setup process and won't let you go further without plan.
Thank you for your feedback. I have reached out to you via email to resolve your concern.
Please reach back to us so we can help you with this.
I did respond! It’s simple: just stop charging my credit card, please. I’ve already contacted Rochelle (Customer Support Manager) on 07/09/24, 07/10/24, 07/16/24, and 07/23/24, but Jubilee is still charging me! To make matters worse, every time you charge my credit card, I have to call the credit card company, and they say they need to issue a new card with a new number. It’s a huge hassle... ...
Hi! We have reached out to you via email. Please respond so we can resolve this for you as soon as possible. Thank you.
这个就是炸骗，30天炸骗29美元。而且在后台找不到注消。
This is a scam, 30 days of scamming 29 dollars. And I can't find the cancellation in the background.
Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience did not meet your expectations. We aim to provide the best service and ...