Reviews (706)

Overall rating
4.6
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting their beauty businesses, praising its user-friendly interface, seamless Shopify integration, and customizable high-quality beauty products. They appreciate the efficient order fulfillment and responsive, professional customer support, noting that the app supports business growth with minimal investment, fast shipping, and competitive pricing.

December 6, 2023

great company with great products and support to build your brand store

ellsashop
United States
28 days using the app
Innovation Labs. replied January 14, 2024

I appreciate your feedback. We'll be happy to provide you with all the support you need to help you achieve success with your brand. Feel free to reach out to us at support@jubilee.beauty.

-Rochelle

February 25, 2024

Very easy to understand and figure out.

A Gorgeous You!
United States
2 months using the app
Innovation Labs. replied May 25, 2024

Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you find our site easy to navigate. We strive to provide a seamless shopping experience and high-quality products that meet our customers' needs. Your positive comments reassure us that we are on the right track.

November 14, 2023

Love it. Many options and variations.

Magnetist
United Kingdom
4 months using the app
Innovation Labs. replied May 25, 2024

Thank you so much for your positive feedback! We're thrilled to hear that you find our product looks great. Your support means a lot to us, and we’re committed to continuing to improve and deliver the best experience possible. If you have any further suggestions or feedback, feel free to share. We’re always here to listen!

March 12, 2024

Awesome app, love it

Expert Cosmetics
United States
4 months using the app
Innovation Labs. replied May 25, 2024

Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you find our application easy to use.

Our team is dedicated to creating a seamless and user-friendly experience, and it's incredibly rewarding to know that our efforts are making a positive impact on your experience. Your feedback motivates us to continue improving and adding new features that enhance your satisfaction.

If you have any additional comments or suggestions, please don't hesitate to reach out. We're always here to help and would love to hear from you.

March 14, 2024

Love the products

JEWELRAYELCOLLECTIONS LLC
United States
10 months using the app
Innovation Labs. replied May 25, 2024

Thank you so much for your positive feedback! We're thrilled to hear that you find our product looks great. Your support means a lot to us, and we’re committed to continuing to improve and deliver the best experience possible. If you have any further suggestions or feedback, feel free to share. We’re always here to listen!

July 22, 2024

jubilee is a good app to support and build a good confidence in drop shipping business.

My Store
India
Innovation Labs. replied August 7, 2024

Thank you so much for taking the time to share your positive experience with Jubilee! We're thrilled to hear that our app has helped you build confidence in your dropshipping business. Our goal is to provide a seamless and supportive platform for entrepreneurs like yourself, and it's wonderful to know that we're making a positive impact. If you have any questions or need further assistance, please don't hesitate to reach out. We're always here to help. Keep up the great work! - Erwin

November 16, 2023

Rochelle is always so helpful and quick to reply!

What's Crackin Shop
United States
10 months using the app
Innovation Labs. replied January 14, 2024

Thank you for your feedback! Let us know if there is anything we can do to help you! :) You may reach out to us at support@jubilee.beauty.

-Rochelle

December 2, 2023

Easy to use and set up

MDM251
United States
6 months using the app
Innovation Labs. replied January 14, 2024

Thank you for your feedback. I'm glad you find the process easy. :D We'll be happy to help you achieve success with your own brand so feel free to reach out to us at support@jubilee.beauty.

-Rochelle

April 25, 2024

I love it

Umariya12
United States
About 1 month using the app
Innovation Labs. replied May 25, 2024

Thank you for your feedback! We're glad you like the service! Feel free to reach out to us at support@jubilee.beauty of you have any questions!

December 21, 2023

A truly unfortunate experience. The idea is good. The execution unfortunately not. Racked up 49 customer orders over a week, couldn't place orders at all in their app. Tried clearing cache, different browsers, different devices and their tech team just couldn't get it working within a reasonable amount of time. Unfortunately will have to refund these customer's orders since Jubilee could not get their act together. The only bright side is they are responsive but that only goes so far if your service doesn't work in the first place. First app that we've had an actual bad experience with. It's a shame but we have to cut our losses and move forward.

REGENALIGHT
United States
7 days using the app
Innovation Labs. replied January 14, 2024

Sorry for the inconvenience. We'll be happy to resolve this for you. Please reach out to us at support@jubilee.beauty.

-Rochelle